際際滷shows by User: julianthefrank / http://www.slideshare.net/images/logo.gif 際際滷shows by User: julianthefrank / Sat, 23 Mar 2019 17:57:14 GMT 際際滷Share feed for 際際滷shows by User: julianthefrank Contact Center fundamentals for Kids /slideshow/contact-center-fundamentals-for-kids/137879755 introductiontocallcenterfundamentals-190323175714
A very light hearted introduction to the jargons associated with Contact Center -aka- Call Center -aka- Now re-branded as Customer Experience Management Centers...]]>
A very light hearted introduction to the jargons associated with Contact Center -aka- Call Center -aka- Now re-branded as Customer Experience Management Centers...]]> Sat, 23 Mar 2019 17:57:14 GMT /slideshow/contact-center-fundamentals-for-kids/137879755 julianthefrank@slideshare.net(julianthefrank) Contact Center fundamentals for Kids julianthefrank A very light hearted introduction to the jargons associated with Contact Center -aka- Call Center -aka- Now re-branded as Customer Experience Management Centers... <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/introductiontocallcenterfundamentals-190323175714-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A very light hearted introduction to the jargons associated with Contact Center -aka- Call Center -aka- Now re-branded as Customer Experience Management Centers...
Contact Center fundamentals for Kids from Julian Frank
]]> 215 3 https://cdn.slidesharecdn.com/ss_thumbnails/introductiontocallcenterfundamentals-190323175714-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-julianthefrank-48x48.jpg?cb=1713326946 Solution Architecture overarching Unified Communications, Contact center and Collaboration including the related Network, Security, Compute and Tools Infrastructure. IT Consultancy for UCC Transformation including AS-IS Audits, Gap Analysis, Solution Architecture, Business Case Build, Vendor RFP Management, Implementation Planning, Adoption Techniques and End State ITIL Based Management Future Technology and Business Productivity Consulting: Consulting on Anything to do with Cutting Edge Technology that is useful for Business...as on date I'm keeping myself abreast of the plethora of Unified Communication & Contact center on the Cloud technologies and the Business impact each of these... http://hcl.in