/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: kai_heide https://cdn.slidesharecdn.com/profile-photo-kai_heide-48x48.jpg?cb=1523712379 12+ years experience consulting and managing projects around Sales, Marketing and Service (CRM). Specialties: - Sales-related processes - Marketing-related processes - Service-related processes - Analytical CRM - Sales Force-related processes - Omni Channel Communication - CRM processes in general - CRM Systems (Oracle CRM on demand, CAS CP Werx, SAP CRM incl. Mobile Sales and Mobile Sales Companion, MS Dynamics CRM)