/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: kaveerbharath https://cdn.slidesharecdn.com/profile-photo-kaveerbharath-48x48.jpg?cb=1645428021 Hi. I am the principal consultant at Ubiquity Consulting - South Africa's first social business intelligence consultancy. We focus on the second wave of social media - data and intelligence. More than 40% of all external company will be generated via social communications. If your company isn't investing in capacity to better understand what's going on..good luck with that. So what is social intelligence - in a nutshell it's the process of harvesting data across all social media platforms - not the kind your social media team looks at, but through a data mining process that makes sense of highly unstructured data created by people who have infinite ways of expressing themselves. Prev...