/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: kelvinyuen https://cdn.slidesharecdn.com/profile-photo-kelvinyuen-48x48.jpg?cb=1624515928 IT Service Management Consultant with over 20 years of experience in the IT industry. Areas of expertise include in Service Delivery Management, IT Service Management, Service Management Methods and Tools, Process Advisory, Review, Design and Development, IT Infrastructure, IT Asset Management and IT and Information Security. I have broad spectrum of experience with clients in the manufacturing, utility, airline, financial and banking governance agency sectors. I help organisations understand how technology and systems can increase business value, discover the 'art of the possible' and develop road maps to get them there.