/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: kingrohit https://cdn.slidesharecdn.com/profile-photo-kingrohit-48x48.jpg?cb=1586322394 • 15 of experience, ranging from Contact centres, CRM projects implementation, Segmentation, Customer Retention in both B2C and B2B domains for Mobile and data products.. • I am passionate about Customers and Service; and have led and implemented Processes, Policies and Technologies that enhance Customer Experience as well as revenues . • My People, Process and Systems orientation make me adept at leading large people and technology intensive operations. • Key business outcomes (customer satisfaction, customer retention, revenue generation through upsell/cross sell, compliance to regulatory norms and bad-debt) for mobile and data products. • Skilled in formulating and implement