/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: kirkriley2 https://cdn.slidesharecdn.com/profile-photo-kirkriley2-48x48.jpg?cb=1651524049 •Knowledge of Nortel DMS 100 •Voice support: troubleshooting call processing problems pertaining to translations, SS7, TCP/IP, and any other mobile communication problems. •Data Support: troubleshooting issues relating to connection issues, data speed, MMS, BREW, Mobile Web, and V-Cast. •Experience with MIP/SIP, 1xRTT, and EvDO. •Experience with data network elements and protocols including, TCP/IP, OSI, SS7, other LAN/WAN protocols. •Experience with access and troubleshooting tools (Remedy trouble ticketing, JDSU and SANE). Specialties: CDMA, GSM,UMTS, IMS and LTE