/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: kroels https://cdn.slidesharecdn.com/profile-photo-kroels-48x48.jpg?cb=1537537932 My present focus is strategy supporting renewed business processes that are reliant upon critical technology infrastructure that is nearing end of life cycle. I help couple business redesign and strategy with already required spend on infrastructure to get the best benefit from our investment. Current efforts include contact center planning, service monitoring for a hybrid cloud/premise environment, and campus technologies supporting new workforce expectations. Strong suits: Technology Management; Project Management; Data and Voice Communications, Disaster Recovery.