/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: krunalpwr https://cdn.slidesharecdn.com/profile-photo-krunalpwr-48x48.jpg?cb=1582177286 Working as Support Manager and I have Strong cross-functional and cross-industry experience in IT and business domain of more than 17+ years. successfully managed team sitting in different geography i.e. onsite-offshore model with leading a team of up to 20+ people (15 offshore and 5 onsite). Exposure in Supporting and Implementing the world-class scalable application capable of consistently meet and enhance the customer experience. Our solutions serving up to 100,000+ transactions daily. Very Strong experience in handling customer support (supporting 5+ merchants and vendors) and SLAs. Developed and reviewed dozens of architecture and conceptual models duly aligned with the organiza...