/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: lamsdale https://cdn.slidesharecdn.com/profile-photo-lamsdale-48x48.jpg?cb=1677584856 Enterprise sales specialist with 15 years’ experience in digital customer engagement. Extensive commercial, technical, project / program management and team leadership experience in the UK and Globally. Digital Engagement Specialist for Nuance advising and guiding large companies in adopting omni-channel customer engagement to dramatically lower customer service costs and drive revenues. Specialise in Artificial Intelligence (AI), Virtual Assistants / Chatbots, Asynchronous Messaging, Live Chat and Biometrics. www.richardlamsdale.com