/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: manuhar https://cdn.slidesharecdn.com/profile-photo-manuhar-48x48.jpg?cb=1522863845 • Over 5 years and growing experience on supporting and providing solutions for wide range of Enterprise Databases starting from highly Transactional Databases to Data Warehousing databases. • Experience in supporting very large ecommerce transactional and DSS applications like Siebel, JDEdwards, PeopleSoft, IBM Web Sphere and MQ Series, IBM Content Manager, Business Objects, Informatica and Actuate reporting applications. • Developed Enterprise Standard operating procedures (SOP) documents. • Experience in working with the ITIL (IM/PM/CM) based model. • Experience in handling Incident Management and resolving all priority tickets within SLA • Experience in working the Problem T http://manoharviswanatha.wordpress.com