/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: marcioanm https://cdn.slidesharecdn.com/profile-photo-marcioanm-48x48.jpg?cb=1522838217 - 16+ years working with IT Management, Operations, Customer Support and Business Development covering the breadth of IT Service Management; - Experience in large global matrix organizations leading and delivering services at both regional and global levels; and, acting in several customer facing IT roles; - Large experience working and managing a multi-vendor IT outsourcing environment; - Proven experience in managing teams of technical staff, people development and successful management of groups during significant change; - Good commercial, account management and business awareness with negotiation track record; - ITIL Expert & Service Manager certification with experience on developi... http://www.sanofi.com