/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: matheushaag https://cdn.slidesharecdn.com/profile-photo-matheushaag-48x48.jpg?cb=1523621604 • Verify contractual status of customers (delivery model) and internal customer segmentation; • Document customer partner roles in SAP's internal system and contact details; • Prepare workload batches for interaction with the customer Interaction Center organization and trigger approved customer engagements via our internal infrastructure; • Verify in SAP's internal system SAP's previous engagement history with customers • Help to qualify delivery for customers with 'partner' status; • Master data maintenance, quality assurance and documentation; • Resolve issues accessing knowledge bases and addressing to responsible areas. During my internship in SAP, I´ve been developi...