�ݺ�ߣshows by User: mbonterre

�ݺ�ߣshows by User: mbonterre / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: mbonterre / Mon, 09 Jul 2012 14:53:46 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: mbonterre Profiles in Genuine Leadership /slideshow/profiles-in-genuine-leadership/13587351 profilesingenuineleadership-120709145347-phpapp02
Profiles in Genuine Leadership]]>
Profiles in Genuine Leadership]]> Mon, 09 Jul 2012 14:53:46 GMT /slideshow/profiles-in-genuine-leadership/13587351 mbonterre@slideshare.net(mbonterre) Profiles in Genuine Leadership mbonterre Profiles in Genuine Leadership <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/profilesingenuineleadership-120709145347-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Profiles in Genuine Leadership

Profiles in Genuine Leadership from AchieveGlobal

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0 Healing Customer Relationships /slideshow/healing-customer-relationships/13587322 healingcustomerrelationships-120709145008-phpapp01
Healing Customer Relationships]]>
Healing Customer Relationships]]> Mon, 09 Jul 2012 14:50:05 GMT /slideshow/healing-customer-relationships/13587322 mbonterre@slideshare.net(mbonterre) Healing Customer Relationships mbonterre Healing Customer Relationships <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/healingcustomerrelationships-120709145008-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Healing Customer Relationships

Healing Customer Relationships from AchieveGlobal

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0 Expanding Customer Relationships /slideshow/expanding-customer-relationships/13587303 expandingcustomerrelationships-120709144814-phpapp02
Expanding Customer Relationships]]>
Expanding Customer Relationships]]> Mon, 09 Jul 2012 14:48:12 GMT /slideshow/expanding-customer-relationships/13587303 mbonterre@slideshare.net(mbonterre) Expanding Customer Relationships mbonterre Expanding Customer Relationships <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/expandingcustomerrelationships-120709144814-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Expanding Customer Relationships

Expanding Customer Relationships from AchieveGlobal

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0 Dazzling Your Customers /slideshow/dazzling-your-customers/13587263 dazzlingyourcustomers-120709144322-phpapp01
Dazzling Your Customers]]>
Dazzling Your Customers]]> Mon, 09 Jul 2012 14:43:21 GMT /slideshow/dazzling-your-customers/13587263 mbonterre@slideshare.net(mbonterre) Dazzling Your Customers mbonterre Dazzling Your Customers <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/dazzlingyourcustomers-120709144322-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Dazzling Your Customers

Dazzling Your Customers from AchieveGlobal

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0 Working Through Emotions and Conflict /slideshow/working-through-emotions-and-conflict/13587237 workingthroughemotionsandconflict-120709144010-phpapp01
Working Through Emotions and Conflict]]>
Working Through Emotions and Conflict]]> Mon, 09 Jul 2012 14:40:09 GMT /slideshow/working-through-emotions-and-conflict/13587237 mbonterre@slideshare.net(mbonterre) Working Through Emotions and Conflict mbonterre Working Through Emotions and Conflict <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/workingthroughemotionsandconflict-120709144010-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Working Through Emotions and Conflict

Working Through Emotions and Conflict from AchieveGlobal

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0 Caring for Customers /slideshow/caring-for-customers/13587188 caringforcustomers-120709143550-phpapp02
Caring for Customers]]>
Caring for Customers]]> Mon, 09 Jul 2012 14:35:49 GMT /slideshow/caring-for-customers/13587188 mbonterre@slideshare.net(mbonterre) Caring for Customers mbonterre Caring for Customers <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/caringforcustomers-120709143550-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Caring for Customers

Caring for Customers from AchieveGlobal

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0 Coaching for Stellar Service /slideshow/coaching-for-stellar-service/13587171 reachingforstellarservice-120709143342-phpapp01
Coaching for Stellar Service]]>
Coaching for Stellar Service]]> Mon, 09 Jul 2012 14:33:40 GMT /slideshow/coaching-for-stellar-service/13587171 mbonterre@slideshare.net(mbonterre) Coaching for Stellar Service mbonterre Coaching for Stellar Service <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/reachingforstellarservice-120709143342-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Coaching for Stellar Service

Coaching for Stellar Service from AchieveGlobal

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0 Professional Skills for Inside Selling /slideshow/professional-skills-for-inside-selling/13587122 professionalskillsforinsideselling-120709142720-phpapp01
Professional Skills for Inside Selling]]>
Professional Skills for Inside Selling]]> Mon, 09 Jul 2012 14:27:17 GMT /slideshow/professional-skills-for-inside-selling/13587122 mbonterre@slideshare.net(mbonterre) Professional Skills for Inside Selling mbonterre Professional Skills for Inside Selling <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/professionalskillsforinsideselling-120709142720-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Professional Skills for Inside Selling

Professional Skills for Inside Selling from AchieveGlobal

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0 Connecting With Others: Listening and Speaking /slideshow/connecting-with-others-listening-and-speaking/13587103 connectingotherslisteningandspeaking-120709142506-phpapp02
Connecting With Others: Listening and Speaking]]>
Connecting With Others: Listening and Speaking]]> Mon, 09 Jul 2012 14:25:03 GMT /slideshow/connecting-with-others-listening-and-speaking/13587103 mbonterre@slideshare.net(mbonterre) Connecting With Others: Listening and Speaking mbonterre Connecting With Others: Listening and Speaking <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/connectingotherslisteningandspeaking-120709142506-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Connecting With Others: Listening and Speaking

Connecting With Others: Listening and Speaking from AchieveGlobal

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0 Maximizing Your Supervisory Potential /slideshow/maximizing-your-supervisory-potential/13587082 maximizingyoursupervisorypotential-120709142141-phpapp01
Maximizing Your Supervisory Potential]]>
Maximizing Your Supervisory Potential]]> Mon, 09 Jul 2012 14:21:39 GMT /slideshow/maximizing-your-supervisory-potential/13587082 mbonterre@slideshare.net(mbonterre) Maximizing Your Supervisory Potential mbonterre Maximizing Your Supervisory Potential <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/maximizingyoursupervisorypotential-120709142141-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Maximizing Your Supervisory Potential

Maximizing Your Supervisory Potential from AchieveGlobal

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0 The Pulse of Leadership in Healthcare /slideshow/the-pulse-of-leadership-in-healthcare/13587028 pulseofleadershiphealthcarereport8086-120709141602-phpapp01
Much like leaders in other sectors, leaders in healthcare organizations are now being called on to re-envision the roles they play in cultivating organizations that are faced with the need to develop new perspectives and new skills. AchieveGlobal's multi-phased, multi-level study examined how leadership within the healthcare industry must change to keep up with today's challenges. ]]>
Much like leaders in other sectors, leaders in healthcare organizations are now being called on to re-envision the roles they play in cultivating organizations that are faced with the need to develop new perspectives and new skills. AchieveGlobal's multi-phased, multi-level study examined how leadership within the healthcare industry must change to keep up with today's challenges. ]]> Mon, 09 Jul 2012 14:16:00 GMT /slideshow/the-pulse-of-leadership-in-healthcare/13587028 mbonterre@slideshare.net(mbonterre) The Pulse of Leadership in Healthcare mbonterre Much like leaders in other sectors, leaders in healthcare organizations are now being called on to re-envision the roles they play in cultivating organizations that are faced with the need to develop new perspectives and new skills. AchieveGlobal's multi-phased, multi-level study examined how leadership within the healthcare industry must change to keep up with today's challenges. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/pulseofleadershiphealthcarereport8086-120709141602-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Much like leaders in other sectors, leaders in healthcare organizations are now being called on to re-envision the roles they play in cultivating organizations that are faced with the need to develop new perspectives and new skills. AchieveGlobal's multi-phased, multi-level study examined how leadership within the healthcare industry must change to keep up with today's challenges.

The Pulse of Leadership in Healthcare from AchieveGlobal

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0 Client Successes /slideshow/client-successes-13587012/13587012 successstories-120709141326-phpapp01
This collection of mini case studies highlights successes by companies that have strengthened their leadership, sales and service capabilities.]]>
This collection of mini case studies highlights successes by companies that have strengthened their leadership, sales and service capabilities.]]> Mon, 09 Jul 2012 14:13:24 GMT /slideshow/client-successes-13587012/13587012 mbonterre@slideshare.net(mbonterre) Client Successes mbonterre This collection of mini case studies highlights successes by companies that have strengthened their leadership, sales and service capabilities. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/successstories-120709141326-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> This collection of mini case studies highlights successes by companies that have strengthened their leadership, sales and service capabilities.

Client Successes from AchieveGlobal

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0 AchieveGlobal’s Success with Contact Centers /slideshow/achieveglobals-success-with-contact-centers/13586975 contactcenterscasestudy-120709140913-phpapp01
Discover how numerous contact centers leveraged improved interpersonal skills to increase sales conversions, revenue per call and customer service. ]]>
Discover how numerous contact centers leveraged improved interpersonal skills to increase sales conversions, revenue per call and customer service. ]]> Mon, 09 Jul 2012 14:09:10 GMT /slideshow/achieveglobals-success-with-contact-centers/13586975 mbonterre@slideshare.net(mbonterre) AchieveGlobal’s Success with Contact Centers mbonterre Discover how numerous contact centers leveraged improved interpersonal skills to increase sales conversions, revenue per call and customer service. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/contactcenterscasestudy-120709140913-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Discover how numerous contact centers leveraged improved interpersonal skills to increase sales conversions, revenue per call and customer service.

AchieveGlobal’s Success with Contact Centers from AchieveGlobal

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0 Retail Success Case Studies /slideshow/retail-success-case-studies/13586948 retailsuccesscasestudies-120709140557-phpapp02
When your workforce has the right tools and skills to exceed customer expectations, they drive revenue, differentiate your brand, and captivate loyal customers. Learn how these retailers have reached these goals by developing their leaders and frontlines.re]]>
When your workforce has the right tools and skills to exceed customer expectations, they drive revenue, differentiate your brand, and captivate loyal customers. Learn how these retailers have reached these goals by developing their leaders and frontlines.re]]> Mon, 09 Jul 2012 14:05:56 GMT /slideshow/retail-success-case-studies/13586948 mbonterre@slideshare.net(mbonterre) Retail Success Case Studies mbonterre When your workforce has the right tools and skills to exceed customer expectations, they drive revenue, differentiate your brand, and captivate loyal customers. Learn how these retailers have reached these goals by developing their leaders and frontlines.re <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retailsuccesscasestudies-120709140557-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> When your workforce has the right tools and skills to exceed customer expectations, they drive revenue, differentiate your brand, and captivate loyal customers. Learn how these retailers have reached these goals by developing their leaders and frontlines.re

Retail Success Case Studies from AchieveGlobal

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0 Achieving Results Through Customer Experience Management /slideshow/achieving-results-through-customer-experience-management/13586893 retailsystemsheet-120709140059-phpapp01
Developed for the key business issues affecting retailers today, the Customer Experience System offers the retail training needed to create and execute your branded customer experience. ]]>
Developed for the key business issues affecting retailers today, the Customer Experience System offers the retail training needed to create and execute your branded customer experience. ]]> Mon, 09 Jul 2012 14:00:57 GMT /slideshow/achieving-results-through-customer-experience-management/13586893 mbonterre@slideshare.net(mbonterre) Achieving Results Through Customer Experience Management mbonterre Developed for the key business issues affecting retailers today, the Customer Experience System offers the retail training needed to create and execute your branded customer experience. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retailsystemsheet-120709140059-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Developed for the key business issues affecting retailers today, the Customer Experience System offers the retail training needed to create and execute your branded customer experience.

Achieving Results Through Customer Experience Management from AchieveGlobal

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0 Sensational Sales Management - The Key to a Winning Sales Team /slideshow/sensational-sales-management-the-key-to-a-winning-sales-team/13586260 sensationalsales-120709123801-phpapp01
Gone are the days of numbers-driven dictators who motivate staff through intimidation or elaborate incentives. Instead, the most effective sales managers are multi-faceted - drawing on a number of diverse competencies to optimize their sales teams' performance. ]]>
Gone are the days of numbers-driven dictators who motivate staff through intimidation or elaborate incentives. Instead, the most effective sales managers are multi-faceted - drawing on a number of diverse competencies to optimize their sales teams' performance. ]]> Mon, 09 Jul 2012 12:38:00 GMT /slideshow/sensational-sales-management-the-key-to-a-winning-sales-team/13586260 mbonterre@slideshare.net(mbonterre) Sensational Sales Management - The Key to a Winning Sales Team mbonterre Gone are the days of numbers-driven dictators who motivate staff through intimidation or elaborate incentives. Instead, the most effective sales managers are multi-faceted - drawing on a number of diverse competencies to optimize their sales teams' performance. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sensationalsales-120709123801-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Gone are the days of numbers-driven dictators who motivate staff through intimidation or elaborate incentives. Instead, the most effective sales managers are multi-faceted - drawing on a number of diverse competencies to optimize their sales teams' performance.

Sensational Sales Management - The Key to a Winning Sales Team from AchieveGlobal

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0 Leading Innovation: Insights From the Real World /slideshow/leading-innovation-insights-from-the-real-world/13586246 innovationresearchreport-120709123633-phpapp01
This research was conducted with leaders from organizations with a proven track record of innovation success. The report sheds light on the critical issues surrounding innovation and the implications for organizations.]]>
This research was conducted with leaders from organizations with a proven track record of innovation success. The report sheds light on the critical issues surrounding innovation and the implications for organizations.]]> Mon, 09 Jul 2012 12:36:30 GMT /slideshow/leading-innovation-insights-from-the-real-world/13586246 mbonterre@slideshare.net(mbonterre) Leading Innovation: Insights From the Real World mbonterre This research was conducted with leaders from organizations with a proven track record of innovation success. The report sheds light on the critical issues surrounding innovation and the implications for organizations. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/innovationresearchreport-120709123633-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> This research was conducted with leaders from organizations with a proven track record of innovation success. The report sheds light on the critical issues surrounding innovation and the implications for organizations.

Leading Innovation: Insights From the Real World from AchieveGlobal

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0 Change is a Given: Now What? /slideshow/change-is-a-given-now-what/13586185 changeisagiven-120709122738-phpapp02
Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change?]]>
Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change?]]> Mon, 09 Jul 2012 12:27:36 GMT /slideshow/change-is-a-given-now-what/13586185 mbonterre@slideshare.net(mbonterre) Change is a Given: Now What? mbonterre Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/changeisagiven-120709122738-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Economic turmoil. Credit freeze. Housing crisis. It seems every financial woe has hit business at once, leaving us in a frenzy, and not knowing what to expect next. How do we deal with all this change?

Change is a Given: Now What? from AchieveGlobal

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0 Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to Success /slideshow/building-an-action-plan-from-the-federal-employee-viewpoint-survey-steps-to-success/13519417 stepstosuccessfedsurveypov3706-120702132315-phpapp01
AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.]]>
AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.]]> Mon, 02 Jul 2012 13:23:12 GMT /slideshow/building-an-action-plan-from-the-federal-employee-viewpoint-survey-steps-to-success/13519417 mbonterre@slideshare.net(mbonterre) Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to Success mbonterre AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/stepstosuccessfedsurveypov3706-120702132315-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.

Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to Success from AchieveGlobal

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0 Stepping Up to Supervision - Always a Big Adjustment, Now a Major Challenge /slideshow/supervision-bstepping-up-to-supervision-always-a-big-adjustment-now-a-major-challenge/13519405 supervisionb-120702132136-phpapp01
The step up from employee to supervisor has always been a big one. Taking on more assignments, getting work done through others, shifting from being a buddy to a boss - any one of these transitions is a handful. Today's supervisors have to hit the ground running. ]]>
The step up from employee to supervisor has always been a big one. Taking on more assignments, getting work done through others, shifting from being a buddy to a boss - any one of these transitions is a handful. Today's supervisors have to hit the ground running. ]]> Mon, 02 Jul 2012 13:21:34 GMT /slideshow/supervision-bstepping-up-to-supervision-always-a-big-adjustment-now-a-major-challenge/13519405 mbonterre@slideshare.net(mbonterre) Stepping Up to Supervision - Always a Big Adjustment, Now a Major Challenge mbonterre The step up from employee to supervisor has always been a big one. Taking on more assignments, getting work done through others, shifting from being a buddy to a boss - any one of these transitions is a handful. Today's supervisors have to hit the ground running. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/supervisionb-120702132136-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> The step up from employee to supervisor has always been a big one. Taking on more assignments, getting work done through others, shifting from being a buddy to a boss - any one of these transitions is a handful. Today's supervisors have to hit the ground running.

Stepping Up to Supervision - Always a Big Adjustment, Now a Major Challenge from AchieveGlobal

]]> 847 6 https://cdn.slidesharecdn.com/ss_thumbnails/supervisionb-120702132136-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post

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