際際滷shows by User: mdcryan / http://www.slideshare.net/images/logo.gif 際際滷shows by User: mdcryan / Wed, 16 Mar 2016 13:22:35 GMT 際際滷Share feed for 際際滷shows by User: mdcryan Customer journey, digital assets, and channels /slideshow/customer-journey-digital-assets-and-channels/59632392 customerjourneydigitalassetsandchannels-160316132235
Keynote at TIBCO Destination : Digital Club UK on March 16th 2016 on the Business view of the need to understand data as an asset, the impact it has on Digital Transformation and the questions the C-Suite should be asking]]>
Keynote at TIBCO Destination : Digital Club UK on March 16th 2016 on the Business view of the need to understand data as an asset, the impact it has on Digital Transformation and the questions the C-Suite should be asking]]> Wed, 16 Mar 2016 13:22:35 GMT /slideshow/customer-journey-digital-assets-and-channels/59632392 mdcryan@slideshare.net(mdcryan) Customer journey, digital assets, and channels mdcryan Keynote at TIBCO Destination : Digital Club UK on March 16th 2016 on the Business view of the need to understand data as an asset, the impact it has on Digital Transformation and the questions the C-Suite should be asking <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerjourneydigitalassetsandchannels-160316132235-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Keynote at TIBCO Destination : Digital Club UK on March 16th 2016 on the Business view of the need to understand data as an asset, the impact it has on Digital Transformation and the questions the C-Suite should be asking
Customer journey, digital assets, and channels from Marco Ryan
]]> 1128 5 https://cdn.slidesharecdn.com/ss_thumbnails/customerjourneydigitalassetsandchannels-160316132235-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Transform or be disrupted. WillTour Operators survive /slideshow/transform-or-be-disrupted-willtour-operators-survive/58675967 marcoryanwednesdy1600-160224191820
Keynote for travel tech 2016 on the impact of digital disruption on Tour Operators and some key actions they need to take if they are going to survive more than another 3 -5 years]]>
Keynote for travel tech 2016 on the impact of digital disruption on Tour Operators and some key actions they need to take if they are going to survive more than another 3 -5 years]]> Wed, 24 Feb 2016 19:18:20 GMT /slideshow/transform-or-be-disrupted-willtour-operators-survive/58675967 mdcryan@slideshare.net(mdcryan) Transform or be disrupted. WillTour Operators survive mdcryan Keynote for travel tech 2016 on the impact of digital disruption on Tour Operators and some key actions they need to take if they are going to survive more than another 3 -5 years <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/marcoryanwednesdy1600-160224191820-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Keynote for travel tech 2016 on the impact of digital disruption on Tour Operators and some key actions they need to take if they are going to survive more than another 3 -5 years
Transform or be disrupted. WillTour Operators survive from Marco Ryan
]]> 771 4 https://cdn.slidesharecdn.com/ss_thumbnails/marcoryanwednesdy1600-160224191820-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Digital Transformation - 5 practical steps to drive profitable growth /mdcryan/digital-transformation-5-practical-steps-to-drive-profitable-growth samsungmobility-ryan-160224190600
keynote to B2B samsung Marketing on impact of Digital transformation on their Value chain and what steps can be taken to drive profitable growth]]>
keynote to B2B samsung Marketing on impact of Digital transformation on their Value chain and what steps can be taken to drive profitable growth]]> Wed, 24 Feb 2016 19:06:00 GMT /mdcryan/digital-transformation-5-practical-steps-to-drive-profitable-growth mdcryan@slideshare.net(mdcryan) Digital Transformation - 5 practical steps to drive profitable growth mdcryan keynote to B2B samsung Marketing on impact of Digital transformation on their Value chain and what steps can be taken to drive profitable growth <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/samsungmobility-ryan-160224190600-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> keynote to B2B samsung Marketing on impact of Digital transformation on their Value chain and what steps can be taken to drive profitable growth
Digital Transformation - 5 practical steps to drive profitable growth from Marco Ryan
]]> 536 5 https://cdn.slidesharecdn.com/ss_thumbnails/samsungmobility-ryan-160224190600-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Can omnichannel be truly seamless /slideshow/can-omnichannel-be-truly-seamless/54348421 canomnichannelbetrulyseamless-151025084117-lva1-app6892
Keynote at Marketforce 2020 Customer Experience Summit, London July 1st 2014]]>
Keynote at Marketforce 2020 Customer Experience Summit, London July 1st 2014]]> Sun, 25 Oct 2015 08:41:17 GMT /slideshow/can-omnichannel-be-truly-seamless/54348421 mdcryan@slideshare.net(mdcryan) Can omnichannel be truly seamless mdcryan Keynote at Marketforce 2020 Customer Experience Summit, London July 1st 2014 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/canomnichannelbetrulyseamless-151025084117-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Keynote at Marketforce 2020 Customer Experience Summit, London July 1st 2014
Can omnichannel be truly seamless from Marco Ryan
]]> 520 5 https://cdn.slidesharecdn.com/ss_thumbnails/canomnichannelbetrulyseamless-151025084117-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 iMedia Summit 2015 marcoryan /slideshow/i-media-summit-2015-marcoryan/44498687 imediasummit2015marcoryan-150210082908-conversion-gate01
Marco Ryan, Chief Digital Officer of Thomas Cook, shares the groups ruthless focus on Customer Insight, programmatic marketing, Big Data, Content and Innovation to help drive their digital transformation and delight their customers]]>
Marco Ryan, Chief Digital Officer of Thomas Cook, shares the groups ruthless focus on Customer Insight, programmatic marketing, Big Data, Content and Innovation to help drive their digital transformation and delight their customers]]> Tue, 10 Feb 2015 08:29:08 GMT /slideshow/i-media-summit-2015-marcoryan/44498687 mdcryan@slideshare.net(mdcryan) iMedia Summit 2015 marcoryan mdcryan Marco Ryan, Chief Digital Officer of Thomas Cook, shares the groups ruthless focus on Customer Insight, programmatic marketing, Big Data, Content and Innovation to help drive their digital transformation and delight their customers <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/imediasummit2015marcoryan-150210082908-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Marco Ryan, Chief Digital Officer of Thomas Cook, shares the groups ruthless focus on Customer Insight, programmatic marketing, Big Data, Content and Innovation to help drive their digital transformation and delight their customers
iMedia Summit 2015 marcoryan from Marco Ryan
]]> 589 2 https://cdn.slidesharecdn.com/ss_thumbnails/imediasummit2015marcoryan-150210082908-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 10 tips to survive in the future of the travel sector /slideshow/10-tips-to-survive-in-the-future-of-the-travel-sector/42118284 10tipstosurviveinthefutureofthetravelsector-141128011550-conversion-gate01
10 Secrets to succeeding in the Travel sector with the rise of the digital and connected customer. Keynote given at the 2014 International Resort Congress, Turkey]]>
10 Secrets to succeeding in the Travel sector with the rise of the digital and connected customer. Keynote given at the 2014 International Resort Congress, Turkey]]> Fri, 28 Nov 2014 01:15:50 GMT /slideshow/10-tips-to-survive-in-the-future-of-the-travel-sector/42118284 mdcryan@slideshare.net(mdcryan) 10 tips to survive in the future of the travel sector mdcryan 10 Secrets to succeeding in the Travel sector with the rise of the digital and connected customer. Keynote given at the 2014 International Resort Congress, Turkey <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/10tipstosurviveinthefutureofthetravelsector-141128011550-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 10 Secrets to succeeding in the Travel sector with the rise of the digital and connected customer. Keynote given at the 2014 International Resort Congress, Turkey
10 tips to survive in the future of the travel sector from Marco Ryan
]]> 912 3 https://cdn.slidesharecdn.com/ss_thumbnails/10tipstosurviveinthefutureofthetravelsector-141128011550-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 10 secrets to a seemless omni channel customer expereince-ppt /slideshow/10-secrets-to-a-seemless-omni-channel-customer-expereinceppt/40606522 10secretstoaseemlessomni-channelcustomerexpereince-ppt-141022134858-conversion-gate01
The 10 secrets to a seamless Omni-channel Experience, with an example for each secret. presentation given by Marco Ryan at Eye for travel 2014 Berlin]]>
The 10 secrets to a seamless Omni-channel Experience, with an example for each secret. presentation given by Marco Ryan at Eye for travel 2014 Berlin]]> Wed, 22 Oct 2014 13:48:58 GMT /slideshow/10-secrets-to-a-seemless-omni-channel-customer-expereinceppt/40606522 mdcryan@slideshare.net(mdcryan) 10 secrets to a seemless omni channel customer expereince-ppt mdcryan The 10 secrets to a seamless Omni-channel Experience, with an example for each secret. presentation given by Marco Ryan at Eye for travel 2014 Berlin <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/10secretstoaseemlessomni-channelcustomerexpereince-ppt-141022134858-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The 10 secrets to a seamless Omni-channel Experience, with an example for each secret. presentation given by Marco Ryan at Eye for travel 2014 Berlin
10 secrets to a seemless omni channel customer expereince-ppt from Marco Ryan
]]> 2016 5 https://cdn.slidesharecdn.com/ss_thumbnails/10secretstoaseemlessomni-channelcustomerexpereince-ppt-141022134858-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-mdcryan-48x48.jpg?cb=1522816996 Mark (Marco) Ryan was until recently the Chief Digital Officer of the Thomas Cook Group PLC. Prior to this he was the Managing Director for Thomas Cook (Central Europe) Thomas Cook Germany, Austria and Switzerland. He was a Board member for the German and Austrian Tour Operator businesses and member of the Thomas Cook Digital Advisory Board He is an expert and regular speaker on Digital Transformation, Digital Marketing and Gamification. He is currently authoring 2 Books on digital Transformation. Prior to Thomas Cook, he was Partner/Managing Director for Accenture Interactive in ASEAN www.marcoryan.com https://cdn.slidesharecdn.com/ss_thumbnails/customerjourneydigitalassetsandchannels-160316132235-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/customer-journey-digital-assets-and-channels/59632392 Customer journey, dig... https://cdn.slidesharecdn.com/ss_thumbnails/marcoryanwednesdy1600-160224191820-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/transform-or-be-disrupted-willtour-operators-survive/58675967 Transform or be disrup... https://cdn.slidesharecdn.com/ss_thumbnails/samsungmobility-ryan-160224190600-thumbnail.jpg?width=320&height=320&fit=bounds mdcryan/digital-transformation-5-practical-steps-to-drive-profitable-growth Digital Transformation...