/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: mikecapern https://cdn.slidesharecdn.com/profile-photo-mikecapern-48x48.jpg?cb=1524308558 Plan, architect and lead implementation of web-facing services for business solutions, in particular, WebSphere infrastructure and related monitoring. Engage stakeholders to elicit requirements. Develop related IT service management processes. Mentor and train support teams. Develop and deliver internal and external briefings for knowledge transfer amongst software labs, consultants and clients.