/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: mikelord68 https://cdn.slidesharecdn.com/profile-photo-mikelord68-48x48.jpg?cb=1666108855 Accomplished information services business leader with more than 18 years of industry experience. Skilled in building and maintaining strong trust-based relationships within all levels of the customers’ organizations; acquiring, retaining, and growing business by ensuring that customers’ needs are identified and understood, commitments are met, and expectations are satisfied or exceeded. Experienced in leading multi-functional teams to successful outcomes of large business and technology projects; navigating complex relationships with downstream providers and product/service vendors, challenging them to rise to higher service levels and increase value delivery; employing situational lea http://www.rels.info