/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: mimozadb1 https://cdn.slidesharecdn.com/profile-photo-mimozadb1-48x48.jpg?cb=1640269619 - Conflict resolution (OSCE) ------ Understanding the Conflict ------ Facilitation and Mediation - Management Skills (OSCE) - Advanced Management Skills (OSCE) - Telephone skills (OSCE) - Customer Care (OSCE - Report writing techniques (OSCE) - Ethics and Anticorruption (KIPA) - Change Management (OSCE) - Strategic planning by using the Logical Frame methodology (KIPA) - Training for Trainers – IT field (KIPA) http://www.oag-rks.org/