/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: mmcaesar https://cdn.slidesharecdn.com/profile-photo-mmcaesar-48x48.jpg?cb=1634526763 # Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner. # Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. # Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. # Insure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are ...