/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: mtepait https://cdn.slidesharecdn.com/profile-photo-mtepait-48x48.jpg?cb=1506555569 Over 7 years solid experience with Business Process Outsource (BPO) solutions focusing primarily on Customer Service, Sales, Training, & Planning. Extensive exposure to Travel and Telecommunication Verticals across Voice, Email, and Efax touch-points in the fields of account management, client relations as well as over-all program management. Escalated, complex customer queries are appropriately addressed in order to provide comprehensive and quality customer care at all times. Communicate effectively and efficiently with internal and external customers and ensures validity and confidentiality of client/customer information.