/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: mulle75585 https://cdn.slidesharecdn.com/profile-photo-mulle75585-48x48.jpg?cb=1523581838 During my term I have, inter alia, been: • in charge of streamlining Schneider Customer Experience team by defining program management frameworks, process, roles and responsibilities, tools and methodologies; • successful in performing an organizational audit of web programs during which more than twenty interviews were conducted; and • following up on the progress, risks and Key Performance Indicators of web programs. http://www.christophe-muller.com/