/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: munirsalmas https://cdn.slidesharecdn.com/profile-photo-munirsalmas-48x48.jpg?cb=1717115403 - To ensure company wide certification & accreditation. - To establish, implement and maintain the Quality Management System. - Report to top management on the performance of the quality management system and any need for improvement. - To liaise with external parties on matter arising to the quality management system such as third party or second party quality audit. - To ensure customer satisfaction is fully achieved. - To exercise control over the upkeep and issue of documentation. - Be the focal point between the company and external training agencies on matters relating to training and accreditation. - Follow up an address customer complaint and provide timely correctiv...