/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: naveenrao02 https://cdn.slidesharecdn.com/profile-photo-naveenrao02-48x48.jpg?cb=1588766484 Specialities: Service area's: - Service Delivery Management - PMO (Project Management Office) - Capacity Management - Risk Management - Major Incident Management - Project Management - Team Handling Skills - SaaS Cloud Operations - Procurement Management Process area's - Incident Management - Problem Management - Change Management Tools: - BMC Remedy - Service Centre Peregrine - HPSM - Service now - Manage Engine - IBM tivoli