際際滷shows by User: nicecupoftea / http://www.slideshare.net/images/logo.gif 際際滷shows by User: nicecupoftea / 際際滷Share feed for 際際滷shows by User: nicecupoftea https://cdn.slidesharecdn.com/profile-photo-nicecupoftea-48x48.jpg?cb=1522783423 Experienced learning and development specialist - wide experience in all phases of training cycle, across varied industries. Bilingual - EN / DE. Masters with distinction in Human Resource Management (HRM) Industry experience Banking, Real estate, Helpdesk / IT services management, Call Centre Management, Volunteer organisation / Counselling, Non Profit Networking organisations Other skills Facilitation and moderation skills, training needs analysis, training design and development, training impact analysis, onboarding training development, cross cultural training and support, emotional support, mentoring, volunteer training, helpdesk and call management training Specialties: Financia... http://www.helenpalmer.co.uk