際際滷shows by User: nirpaz / http://www.slideshare.net/images/logo.gif 際際滷shows by User: nirpaz / Fri, 16 Mar 2018 19:15:17 GMT 際際滷Share feed for 際際滷shows by User: nirpaz Accelerating The Impact of Customer Success /slideshow/accelerating-the-impact-of-customer-success-90951082/90951082 acceleratingtheimpactofcustomersuccess-slideshareversion-180316191517
Customer Success is big, it's huge! Once you've rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions: How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com]]>

Customer Success is big, it's huge! Once you've rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions: How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com]]>
Fri, 16 Mar 2018 19:15:17 GMT /slideshow/accelerating-the-impact-of-customer-success-90951082/90951082 nirpaz@slideshare.net(nirpaz) Accelerating The Impact of Customer Success nirpaz Customer Success is big, it's huge! Once you've rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions: How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/acceleratingtheimpactofcustomersuccess-slideshareversion-180316191517-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Success is big, it&#39;s huge! Once you&#39;ve rightfully embarked on a customer success initiative for your business you are now faced with the following impact questions: How to drive ROI from your customer success investment? How to translate the concept of customer success into practice? How to get results in a matter of weeks and not months or years? Spark! is the fastest way to get to results. Introducing goals oriented and modular customer success product. Every customer success module, known as SuccessBLOC is a unit of value that allows you to build your customer success strategy that fits for the needs of your customers and your business. Check it out at www.totango.com
Accelerating The Impact of Customer Success from Guy Nirpaz
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Open Approach to Customer Success /slideshow/zoe-open-approach-to-customer-success-72880582/72880582 d47u3vskk8jbzshbfxxw-signature-5764dd42b9d0bf4eca4054cd834c475bf0966527f81744ca9c3a828907e46190-poli-170307002655
How can we make a bigger impact with customer success? We open it up for everyone. When everybody within the company in participating in the customer success mission a bigger impact to the business is created. From higher adoption, higher retention and lower churn, revenue expansion, customer advocacy and overall higher growth. Zoe, customer success technology by Totango is enabling for companies to open up customer success and include the entire company in that mission. Totango provides customer success solutions for growing businesses thru data-driven, customer centric approach.]]>

How can we make a bigger impact with customer success? We open it up for everyone. When everybody within the company in participating in the customer success mission a bigger impact to the business is created. From higher adoption, higher retention and lower churn, revenue expansion, customer advocacy and overall higher growth. Zoe, customer success technology by Totango is enabling for companies to open up customer success and include the entire company in that mission. Totango provides customer success solutions for growing businesses thru data-driven, customer centric approach.]]>
Tue, 07 Mar 2017 00:26:55 GMT /slideshow/zoe-open-approach-to-customer-success-72880582/72880582 nirpaz@slideshare.net(nirpaz) Open Approach to Customer Success nirpaz How can we make a bigger impact with customer success? We open it up for everyone. When everybody within the company in participating in the customer success mission a bigger impact to the business is created. From higher adoption, higher retention and lower churn, revenue expansion, customer advocacy and overall higher growth. Zoe, customer success technology by Totango is enabling for companies to open up customer success and include the entire company in that mission. Totango provides customer success solutions for growing businesses thru data-driven, customer centric approach. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/d47u3vskk8jbzshbfxxw-signature-5764dd42b9d0bf4eca4054cd834c475bf0966527f81744ca9c3a828907e46190-poli-170307002655-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How can we make a bigger impact with customer success? We open it up for everyone. When everybody within the company in participating in the customer success mission a bigger impact to the business is created. From higher adoption, higher retention and lower churn, revenue expansion, customer advocacy and overall higher growth. Zoe, customer success technology by Totango is enabling for companies to open up customer success and include the entire company in that mission. Totango provides customer success solutions for growing businesses thru data-driven, customer centric approach.
Open Approach to Customer Success from Guy Nirpaz
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Introduction to customer success /slideshow/introduction-to-customer-success/66374693 introductiontocustomersuccess-160924154935
Customer success is gaining momentum and many companies are transitioning into the new model that puts the customer in the center of operations. This is an introductory presentation which helps explain where does customer success feet in the grand scheme of things, what is the charter of this initiatives and what is Totango technology.]]>

Customer success is gaining momentum and many companies are transitioning into the new model that puts the customer in the center of operations. This is an introductory presentation which helps explain where does customer success feet in the grand scheme of things, what is the charter of this initiatives and what is Totango technology.]]>
Sat, 24 Sep 2016 15:49:35 GMT /slideshow/introduction-to-customer-success/66374693 nirpaz@slideshare.net(nirpaz) Introduction to customer success nirpaz Customer success is gaining momentum and many companies are transitioning into the new model that puts the customer in the center of operations. This is an introductory presentation which helps explain where does customer success feet in the grand scheme of things, what is the charter of this initiatives and what is Totango technology. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/introductiontocustomersuccess-160924154935-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer success is gaining momentum and many companies are transitioning into the new model that puts the customer in the center of operations. This is an introductory presentation which helps explain where does customer success feet in the grand scheme of things, what is the charter of this initiatives and what is Totango technology.
Introduction to customer success from Guy Nirpaz
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Mastering the Business of Customer Success /slideshow/mastering-the-business-of-customer-success-61980196/61980196 guysnycpresentation-160513094539
Customer Success is maturing. Customers are like trees in recurring revenue business. The Customer Success function should run as a business, and the operating model is of customer portfolio management to drive customer success]]>

Customer Success is maturing. Customers are like trees in recurring revenue business. The Customer Success function should run as a business, and the operating model is of customer portfolio management to drive customer success]]>
Fri, 13 May 2016 09:45:39 GMT /slideshow/mastering-the-business-of-customer-success-61980196/61980196 nirpaz@slideshare.net(nirpaz) Mastering the Business of Customer Success nirpaz Customer Success is maturing. Customers are like trees in recurring revenue business. The Customer Success function should run as a business, and the operating model is of customer portfolio management to drive customer success <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/guysnycpresentation-160513094539-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Success is maturing. Customers are like trees in recurring revenue business. The Customer Success function should run as a business, and the operating model is of customer portfolio management to drive customer success
Mastering the Business of Customer Success from Guy Nirpaz
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Customer success summit 2016 - Speaker Lineup /slideshow/customer-success-summit-2016-speaker-lineup/58819107 customersuccesssummit2016-retainandgrowcustomers-160228161529
Amazing line up of speakers at the customer success summit on march 21,22 in San Francisco. ]]>

Amazing line up of speakers at the customer success summit on march 21,22 in San Francisco. ]]>
Sun, 28 Feb 2016 16:15:29 GMT /slideshow/customer-success-summit-2016-speaker-lineup/58819107 nirpaz@slideshare.net(nirpaz) Customer success summit 2016 - Speaker Lineup nirpaz Amazing line up of speakers at the customer success summit on march 21,22 in San Francisco. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customersuccesssummit2016-retainandgrowcustomers-160228161529-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Amazing line up of speakers at the customer success summit on march 21,22 in San Francisco.
Customer success summit 2016 - Speaker Lineup from Guy Nirpaz
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Customer Success Business - San Francisco Roadshow /slideshow/customer-success-business-san-francisco-roadshow/55088376 sf-roadshow-deck-1-151113172501-lva1-app6892
Most people that I talk to in customer success have few years of experience. They are looking for a framework of drivers and outcomes and a way to communicate clearly to their internal teams - what is the customer success charter and what should be the metrics the team is responsible for. Here's an attempt to address that. ]]>

Most people that I talk to in customer success have few years of experience. They are looking for a framework of drivers and outcomes and a way to communicate clearly to their internal teams - what is the customer success charter and what should be the metrics the team is responsible for. Here's an attempt to address that. ]]>
Fri, 13 Nov 2015 17:25:01 GMT /slideshow/customer-success-business-san-francisco-roadshow/55088376 nirpaz@slideshare.net(nirpaz) Customer Success Business - San Francisco Roadshow nirpaz Most people that I talk to in customer success have few years of experience. They are looking for a framework of drivers and outcomes and a way to communicate clearly to their internal teams - what is the customer success charter and what should be the metrics the team is responsible for. Here's an attempt to address that. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/sf-roadshow-deck-1-151113172501-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Most people that I talk to in customer success have few years of experience. They are looking for a framework of drivers and outcomes and a way to communicate clearly to their internal teams - what is the customer success charter and what should be the metrics the team is responsible for. Here&#39;s an attempt to address that.
Customer Success Business - San Francisco Roadshow from Guy Nirpaz
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Customer Success Business /slideshow/customer-success-business/54022326 customersuccessasabusiness-151016122830-lva1-app6892
I've used this presentation on a recent meetup to discuss the importance of treating the customer success department as a business function with clear and definitive business goals. This presentations describes the anatomy of customer success and the way in which organizations can turn their customer success functions into businesses. The customer success industry is young and I'm using slideshare to share advancements in my thinking around the space. SaaS and other subscription businesses will benefit from this content.]]>

I've used this presentation on a recent meetup to discuss the importance of treating the customer success department as a business function with clear and definitive business goals. This presentations describes the anatomy of customer success and the way in which organizations can turn their customer success functions into businesses. The customer success industry is young and I'm using slideshare to share advancements in my thinking around the space. SaaS and other subscription businesses will benefit from this content.]]>
Fri, 16 Oct 2015 12:28:30 GMT /slideshow/customer-success-business/54022326 nirpaz@slideshare.net(nirpaz) Customer Success Business nirpaz I've used this presentation on a recent meetup to discuss the importance of treating the customer success department as a business function with clear and definitive business goals. This presentations describes the anatomy of customer success and the way in which organizations can turn their customer success functions into businesses. The customer success industry is young and I'm using slideshare to share advancements in my thinking around the space. SaaS and other subscription businesses will benefit from this content. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customersuccessasabusiness-151016122830-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> I&#39;ve used this presentation on a recent meetup to discuss the importance of treating the customer success department as a business function with clear and definitive business goals. This presentations describes the anatomy of customer success and the way in which organizations can turn their customer success functions into businesses. The customer success industry is young and I&#39;m using slideshare to share advancements in my thinking around the space. SaaS and other subscription businesses will benefit from this content.
Customer Success Business from Guy Nirpaz
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2015 customer success salary & state of the profession infographic /slideshow/2015-customer-success-salary-state-of-the-profession-infographic/50354317 2015customersuccesssalarystateoftheprofessioninfographic-150709155136-lva1-app6892
Customer Success Salary Survey 2015 is out. Check the going rate for Customer Success professional and industry trends that influences now way beyond SaaS companies.]]>

Customer Success Salary Survey 2015 is out. Check the going rate for Customer Success professional and industry trends that influences now way beyond SaaS companies.]]>
Thu, 09 Jul 2015 15:51:36 GMT /slideshow/2015-customer-success-salary-state-of-the-profession-infographic/50354317 nirpaz@slideshare.net(nirpaz) 2015 customer success salary & state of the profession infographic nirpaz Customer Success Salary Survey 2015 is out. Check the going rate for Customer Success professional and industry trends that influences now way beyond SaaS companies. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2015customersuccesssalarystateoftheprofessioninfographic-150709155136-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Success Salary Survey 2015 is out. Check the going rate for Customer Success professional and industry trends that influences now way beyond SaaS companies.
2015 customer success salary & state of the profession infographic from Guy Nirpaz
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Introduction to customer success guy nirpaz, totango /slideshow/introduction-to-customer-success-guy-nirpaz-totango/47417103 hugf5tx5qk64yomvtmpf-signature-6e2422de3a866843da95aceae904ac07aa3fbe747f221c3cab8efb10c4221060-poli-150425224514-conversion-gate02
Customer Success introduction by maturity levels. This is a presentation I've given at CEOQuest. Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base. However, what is the right way to put in place such a team, what is their charter and how can they be more successful.]]>

Customer Success introduction by maturity levels. This is a presentation I've given at CEOQuest. Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base. However, what is the right way to put in place such a team, what is their charter and how can they be more successful.]]>
Sat, 25 Apr 2015 22:45:14 GMT /slideshow/introduction-to-customer-success-guy-nirpaz-totango/47417103 nirpaz@slideshare.net(nirpaz) Introduction to customer success guy nirpaz, totango nirpaz Customer Success introduction by maturity levels. This is a presentation I've given at CEOQuest. Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base. However, what is the right way to put in place such a team, what is their charter and how can they be more successful. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/hugf5tx5qk64yomvtmpf-signature-6e2422de3a866843da95aceae904ac07aa3fbe747f221c3cab8efb10c4221060-poli-150425224514-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer Success introduction by maturity levels. This is a presentation I&#39;ve given at CEOQuest. Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base. However, what is the right way to put in place such a team, what is their charter and how can they be more successful.
Introduction to customer success guy nirpaz, totango from Guy Nirpaz
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Customer success - Play to Win! /slideshow/customer-success-play-to-win/46472715 rxibomamry6pqodzc4sw-signature-69aff23e65517f383ab6228024e81af9334721db8f6eada4afe650899c4af422-poli-150330203525-conversion-gate01
This is the keynote presentation I've give at the 3rd annual Customer Success Summit.]]>

This is the keynote presentation I've give at the 3rd annual Customer Success Summit.]]>
Mon, 30 Mar 2015 20:35:25 GMT /slideshow/customer-success-play-to-win/46472715 nirpaz@slideshare.net(nirpaz) Customer success - Play to Win! nirpaz This is the keynote presentation I've give at the 3rd annual Customer Success Summit. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/rxibomamry6pqodzc4sw-signature-69aff23e65517f383ab6228024e81af9334721db8f6eada4afe650899c4af422-poli-150330203525-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This is the keynote presentation I&#39;ve give at the 3rd annual Customer Success Summit.
Customer success - Play to Win! from Guy Nirpaz
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Customer Service Is Not a One Night Stand /slideshow/customer-success-is-not-a-one-night-stand/39851014 fpkmezssuxzh8tmdc3uq-signature-fc58fefc7e0c26e6fc1a5098859f14315c86ae85df91455be9c7dfbe41387c2e-poli-141003131343-phpapp01
How should you start thinking about customer success TechWeek NY Customer Success presentation]]>

How should you start thinking about customer success TechWeek NY Customer Success presentation]]>
Fri, 03 Oct 2014 13:13:43 GMT /slideshow/customer-success-is-not-a-one-night-stand/39851014 nirpaz@slideshare.net(nirpaz) Customer success is not a one night stand nirpaz How should you start thinking about customer success TechWeek NY Customer Success presentation <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fpkmezssuxzh8tmdc3uq-signature-fc58fefc7e0c26e6fc1a5098859f14315c86ae85df91455be9c7dfbe41387c2e-poli-141003131343-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How should you start thinking about customer success TechWeek NY Customer Success presentation
Customer success is not a one night stand from Guy Nirpaz
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Customer success putting the pieces together /slideshow/customer-success-putting-the-pieces-together/29258052 customersuccess-puttingthepiecestogether-131216131054-phpapp02
CEO, VP of Customer Success and any executive of a SaaS company - what is customer success and how to put all the pieces together. ]]>

CEO, VP of Customer Success and any executive of a SaaS company - what is customer success and how to put all the pieces together. ]]>
Mon, 16 Dec 2013 13:10:54 GMT /slideshow/customer-success-putting-the-pieces-together/29258052 nirpaz@slideshare.net(nirpaz) Customer success putting the pieces together nirpaz CEO, VP of Customer Success and any executive of a SaaS company - what is customer success and how to put all the pieces together. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customersuccess-puttingthepiecestogether-131216131054-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> CEO, VP of Customer Success and any executive of a SaaS company - what is customer success and how to put all the pieces together.
Customer success putting the pieces together from Guy Nirpaz
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SaaS University - Customer Success Presentation /slideshow/saas-university-customer-success-presentation/14869985 saasuniversityoctober2012-guynirpaz-121024123827-phpapp02
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Wed, 24 Oct 2012 12:38:25 GMT /slideshow/saas-university-customer-success-presentation/14869985 nirpaz@slideshare.net(nirpaz) SaaS University - Customer Success Presentation nirpaz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/saasuniversityoctober2012-guynirpaz-121024123827-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
SaaS University - Customer Success Presentation from Guy Nirpaz
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Cloud Product Development /slideshow/cloud-product-development/7461780 cloudcon2011-110331062932-phpapp02
Challenges and solution for building products for the cloud using cloud and SaaS solutions]]>

Challenges and solution for building products for the cloud using cloud and SaaS solutions]]>
Thu, 31 Mar 2011 06:29:27 GMT /slideshow/cloud-product-development/7461780 nirpaz@slideshare.net(nirpaz) Cloud Product Development nirpaz Challenges and solution for building products for the cloud using cloud and SaaS solutions <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cloudcon2011-110331062932-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Challenges and solution for building products for the cloud using cloud and SaaS solutions
Cloud Product Development from Guy Nirpaz
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Lean startup dec 2010 /slideshow/lean-startup-dec-2010/6354792 leanstartupdec2010-101225033648-phpapp02
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Sat, 25 Dec 2010 03:36:41 GMT /slideshow/lean-startup-dec-2010/6354792 nirpaz@slideshare.net(nirpaz) Lean startup dec 2010 nirpaz <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/leanstartupdec2010-101225033648-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Lean startup dec 2010 from Guy Nirpaz
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Introduction to Lean Software Development /slideshow/introduction-to-lean-software-development/1737525 introduction-to-lean-software-development-100
Introduction to lean software development for scrum audience]]>

Introduction to lean software development for scrum audience]]>
Sat, 18 Jul 2009 05:10:10 GMT /slideshow/introduction-to-lean-software-development/1737525 nirpaz@slideshare.net(nirpaz) Introduction to Lean Software Development nirpaz Introduction to lean software development for scrum audience <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/introduction-to-lean-software-development-100-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Introduction to lean software development for scrum audience
Introduction to Lean Software Development from Guy Nirpaz
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Building Scalable .NET Apps /slideshow/building-scalable-net-apps/1190646 buildingscalable-netapps-090324111759-phpapp01
SDC presentation about the subject]]>

SDC presentation about the subject]]>
Tue, 24 Mar 2009 11:17:52 GMT /slideshow/building-scalable-net-apps/1190646 nirpaz@slideshare.net(nirpaz) Building Scalable .NET Apps nirpaz SDC presentation about the subject <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/buildingscalable-netapps-090324111759-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> SDC presentation about the subject
Building Scalable .NET Apps from Guy Nirpaz
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Scrum@GigaSpaces /slideshow/scrumgigaspaces/834605 scrumgigaspaces-1259
Lessons learned from implementing Scrum@GigaSpaces]]>

Lessons learned from implementing Scrum@GigaSpaces]]>
Tue, 09 Dec 2008 17:10:35 GMT /slideshow/scrumgigaspaces/834605 nirpaz@slideshare.net(nirpaz) Scrum@GigaSpaces nirpaz Lessons learned from implementing Scrum@GigaSpaces <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/scrumgigaspaces-1259-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Lessons learned from implementing Scrum@GigaSpaces
Scrum@GigaSpaces from Guy Nirpaz
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https://cdn.slidesharecdn.com/profile-photo-nirpaz-48x48.jpg?cb=1656641024 Here at Totango we help companies align around their customers. We build technologies and products that allow teams to instantly access customer data, participate and sign up for customer causes and make impact on the customer at every point of their journey. Impact that makes people in companies feel the true sense of purpose and ultimately impacts the growth of the business. www.totango.com https://cdn.slidesharecdn.com/ss_thumbnails/acceleratingtheimpactofcustomersuccess-slideshareversion-180316191517-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/accelerating-the-impact-of-customer-success-90951082/90951082 Accelerating The Impac... https://cdn.slidesharecdn.com/ss_thumbnails/d47u3vskk8jbzshbfxxw-signature-5764dd42b9d0bf4eca4054cd834c475bf0966527f81744ca9c3a828907e46190-poli-170307002655-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/zoe-open-approach-to-customer-success-72880582/72880582 Open Approach to Custo... https://cdn.slidesharecdn.com/ss_thumbnails/introductiontocustomersuccess-160924154935-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/introduction-to-customer-success/66374693 Introduction to custom...