/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: pennyblank https://cdn.slidesharecdn.com/profile-photo-pennyblank-48x48.jpg?cb=1724157696 I have been in the Business Process Management and BPM Tool space for 15+ years. Working with, supporting and training in office systems to process modelling tools, aspiring to demonstrate and teach the benefits of consistent, collaborative process design and management. Business Process Management (BPM) is a field that has evolved over time in the IT industry. It's a mindset in operational management that focuses on improving corporate performance by managing and optimising a company's business processes. I've used and taught a number of BPM tools as part of the bag of tools that, together with cultural change which is primarily what adopting BPM culturally is all about, and cont... www.leonardoconsulting.com.au