際際滷shows by User: puerari / http://www.slideshare.net/images/logo.gif 際際滷shows by User: puerari / Fri, 28 Jun 2019 09:12:48 GMT 際際滷Share feed for 際際滷shows by User: puerari Connected Store: data engagement & personalization /slideshow/connected-store-data-engagement-personalization/152361518 connectedstoredataengagement-190628091248
Trasformare il punto vendita in un ambiente connesso, fonte di informazioni sul cliente per restituire esperienze personalizzate: il negozio connesso]]>
Trasformare il punto vendita in un ambiente connesso, fonte di informazioni sul cliente per restituire esperienze personalizzate: il negozio connesso]]> Fri, 28 Jun 2019 09:12:48 GMT /slideshow/connected-store-data-engagement-personalization/152361518 puerari@slideshare.net(puerari) Connected Store: data engagement & personalization puerari Trasformare il punto vendita in un ambiente connesso, fonte di informazioni sul cliente per restituire esperienze personalizzate: il negozio connesso <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/connectedstoredataengagement-190628091248-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Trasformare il punto vendita in un ambiente connesso, fonte di informazioni sul cliente per restituire esperienze personalizzate: il negozio connesso
Connected Store: data engagement & personalization from Andrea Puerari
]]> 148 1 https://cdn.slidesharecdn.com/ss_thumbnails/connectedstoredataengagement-190628091248-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Omni-channel, cross-channel customer experience /slideshow/omnichannel-crosschannel-customer-experience-127992422/127992422 omnichannelcrosschannelcustomerexperience-190114155750
Lesperienza del Cliente al centro delle strategie omnicanale. In questo momento di trasformazione per le aziende, il focus si sposta sulla Customer Experience. La vera sfida si gioca infatti sulla capacit di comprendere i momenti delcustomer journeyrilevanti per il cliente. Un impegno efficace omnichannel si basa su un'esperienza interattiva e personalizzata della Marca che consente di offrire unesperienza autentica personale, memorabile e di valore ai clienti su tutti i punti di contatto, i canali e i dispositivi nei momenti critici decisionali durante i loro viaggi di acquisto ]]>
Lesperienza del Cliente al centro delle strategie omnicanale. In questo momento di trasformazione per le aziende, il focus si sposta sulla Customer Experience. La vera sfida si gioca infatti sulla capacit di comprendere i momenti delcustomer journeyrilevanti per il cliente. Un impegno efficace omnichannel si basa su un'esperienza interattiva e personalizzata della Marca che consente di offrire unesperienza autentica personale, memorabile e di valore ai clienti su tutti i punti di contatto, i canali e i dispositivi nei momenti critici decisionali durante i loro viaggi di acquisto ]]> Mon, 14 Jan 2019 15:57:50 GMT /slideshow/omnichannel-crosschannel-customer-experience-127992422/127992422 puerari@slideshare.net(puerari) Omni-channel, cross-channel customer experience puerari Lesperienza del Cliente鐃 al centro delle 鐃strategie omnicanale. In questo momento di trasformazione per le aziende, il focus si sposta sulla Customer Experience. La vera sfida si gioca infatti sulla capacit di comprendere i momenti delcustomer journeyrilevanti per il cliente. Un impegno efficace omnichannel si basa su un'esperienza interattiva e personalizzata della Marca che consente di offrire unesperienza autentica personale, memorabile e di valore ai clienti su tutti i punti di contatto, i canali e i dispositivi nei momenti critici decisionali durante i loro viaggi di acquisto <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/omnichannelcrosschannelcustomerexperience-190114155750-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Lesperienza del Cliente鐃 al centro delle 鐃strategie omnicanale. In questo momento di trasformazione per le aziende, il focus si sposta sulla Customer Experience. La vera sfida si gioca infatti sulla capacit di comprendere i momenti delcustomer journeyrilevanti per il cliente. Un impegno efficace omnichannel si basa su un&#39;esperienza interattiva e personalizzata della Marca che consente di offrire unesperienza autentica personale, memorabile e di valore ai clienti su tutti i punti di contatto, i canali e i dispositivi nei momenti critici decisionali durante i loro viaggi di acquisto
Omni-channel, cross-channel customer experience from Andrea Puerari
]]> 503 2 https://cdn.slidesharecdn.com/ss_thumbnails/omnichannelcrosschannelcustomerexperience-190114155750-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Retail's Big Show #nrf18 /slideshow/retails-big-show-nrf18/93783866 retailsbigshownrf18andreapuerari-180413102245
Key takeaways from Retail's Big Show 2018.]]>
Key takeaways from Retail's Big Show 2018.]]> Fri, 13 Apr 2018 10:22:45 GMT /slideshow/retails-big-show-nrf18/93783866 puerari@slideshare.net(puerari) Retail's Big Show #nrf18 puerari Key takeaways from Retail's Big Show 2018. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retailsbigshownrf18andreapuerari-180413102245-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Key takeaways from Retail&#39;s Big Show 2018.
Retail's Big Show #nrf18 from Andrea Puerari
]]> 81 2 https://cdn.slidesharecdn.com/ss_thumbnails/retailsbigshownrf18andreapuerari-180413102245-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Retail's Big Show 2017 #nrf17 /slideshow/retails-big-show-2017-nrf17/86448546 retailsbigshow2017nrf17-180120132743
A selection of main issues and trends from Retail's Big Show 2017 ]]>
A selection of main issues and trends from Retail's Big Show 2017 ]]> Sat, 20 Jan 2018 13:27:42 GMT /slideshow/retails-big-show-2017-nrf17/86448546 puerari@slideshare.net(puerari) Retail's Big Show 2017 #nrf17 puerari A selection of main issues and trends from Retail's Big Show 2017 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retailsbigshow2017nrf17-180120132743-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A selection of main issues and trends from Retail&#39;s Big Show 2017
Retail's Big Show 2017 #nrf17 from Andrea Puerari
]]> 120 3 https://cdn.slidesharecdn.com/ss_thumbnails/retailsbigshow2017nrf17-180120132743-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Il nuovo ruolo del punto vendita fisico. 鐃Cambiamenti e aspettative del cliente in un contesto Omnicanale鐃 /slideshow/il-nuovo-ruolo-del-punto-vendita-fisico-cambiamenti-e-aspettative-del-cliente-in-un-contesto-omnicanale/85666111 retailstorefisicoaspettativecontestoomnichannel-180103133117
Customer experience is the future of how physical retailers will generate revenue. Experiences wont just sell products. Experiences will be the products Il Retail moderno non 竪 un fatto di canali ma di risolvere i problemi della vita quotidiana dei clienti, semplificandola. I Retailers devono capire i bisogni delle persone su ogni punto di contatto, comprendere ogni interazione e lesperienza desiderata in un contesto sempre pi湛 complesso di omnicanalit. Quale sar il ruolo dello spazio fisico di vendita? Le caratteristiche? Interattivo, veloce, esperienziale, omnicanale, connesso, personalizzato, accogliente, aperto e seamless. Come creare esperienze memorabili? ]]>
Customer experience is the future of how physical retailers will generate revenue. Experiences wont just sell products. Experiences will be the products Il Retail moderno non 竪 un fatto di canali ma di risolvere i problemi della vita quotidiana dei clienti, semplificandola. I Retailers devono capire i bisogni delle persone su ogni punto di contatto, comprendere ogni interazione e lesperienza desiderata in un contesto sempre pi湛 complesso di omnicanalit. Quale sar il ruolo dello spazio fisico di vendita? Le caratteristiche? Interattivo, veloce, esperienziale, omnicanale, connesso, personalizzato, accogliente, aperto e seamless. Come creare esperienze memorabili? ]]> Wed, 03 Jan 2018 13:31:17 GMT /slideshow/il-nuovo-ruolo-del-punto-vendita-fisico-cambiamenti-e-aspettative-del-cliente-in-un-contesto-omnicanale/85666111 puerari@slideshare.net(puerari) Il nuovo ruolo del punto vendita fisico. 鐃Cambiamenti e aspettative del cliente in un contesto Omnicanale鐃 puerari Customer experience is the future of how physical retailers will generate revenue. Experiences wont just sell products. Experiences will be the products Il Retail moderno non 竪 un fatto di canali ma di risolvere i problemi della vita quotidiana dei clienti, semplificandola. I Retailers devono capire i bisogni delle persone su ogni punto di contatto, comprendere ogni interazione e lesperienza desiderata in un contesto sempre pi湛 complesso di omnicanalit. Quale sar il ruolo dello spazio fisico di vendita? Le caratteristiche? Interattivo, veloce, esperienziale, omnicanale, connesso, personalizzato, accogliente, aperto e seamless. Come creare esperienze memorabili? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/retailstorefisicoaspettativecontestoomnichannel-180103133117-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Customer experience is the future of how physical retailers will generate revenue. Experiences wont just sell products. Experiences will be the products Il Retail moderno non 竪 un fatto di canali ma di risolvere i problemi della vita quotidiana dei clienti, semplificandola. I Retailers devono capire i bisogni delle persone su ogni punto di contatto, comprendere ogni interazione e lesperienza desiderata in un contesto sempre pi湛 complesso di omnicanalit. Quale sar il ruolo dello spazio fisico di vendita? Le caratteristiche? Interattivo, veloce, esperienziale, omnicanale, connesso, personalizzato, accogliente, aperto e seamless. Come creare esperienze memorabili?
Il nuovo ruolo del punto vendita fisico. Cambiamenti e aspettative del cliente in un contesto Omnicanale from Andrea Puerari
]]> 511 5 https://cdn.slidesharecdn.com/ss_thumbnails/retailstorefisicoaspettativecontestoomnichannel-180103133117-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Shop Talk17 | retail and ecommerce ecosystem | /puerari/shoptalk17 shoptalk17-170720180528
The next-generation commerce event: talks on new technologies, trends and business models that are transforming commerce. Topics from #ShopTalk17 ]]>
The next-generation commerce event: talks on new technologies, trends and business models that are transforming commerce. Topics from #ShopTalk17 ]]> Thu, 20 Jul 2017 18:05:28 GMT /puerari/shoptalk17 puerari@slideshare.net(puerari) Shop Talk17 | retail and ecommerce ecosystem | puerari The next-generation commerce event: talks on new technologies, trends and business models that are transforming commerce. Topics from #ShopTalk17 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/shoptalk17-170720180528-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The next-generation commerce event: talks on new technologies, trends and business models that are transforming commerce. Topics from #ShopTalk17
Shop Talk17 | retail and ecommerce ecosystem | from Andrea Puerari
]]> 324 2 https://cdn.slidesharecdn.com/ss_thumbnails/shoptalk17-170720180528-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Chatbots, applicazioni nel mondo Retail /slideshow/chatbots-applicazioni-nel-mondo-retail/69071906 chatbotsapplicazioniretailandreapuerari-161116070806
Cosa sono, come funzionano e il loro potenziale nellera del Conversational Commerce. | La rivoluzione dei BOT riguarda soprattutto il Commercio Omni-channel ]]>
Cosa sono, come funzionano e il loro potenziale nellera del Conversational Commerce. | La rivoluzione dei BOT riguarda soprattutto il Commercio Omni-channel ]]> Wed, 16 Nov 2016 07:08:06 GMT /slideshow/chatbots-applicazioni-nel-mondo-retail/69071906 puerari@slideshare.net(puerari) Chatbots, applicazioni nel mondo Retail puerari Cosa sono, come funzionano e il loro potenziale nellera del Conversational Commerce. | La rivoluzione dei BOT riguarda soprattutto il Commercio Omni-channel <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/chatbotsapplicazioniretailandreapuerari-161116070806-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Cosa sono, come funzionano e il loro potenziale nellera del Conversational Commerce. | La rivoluzione dei BOT riguarda soprattutto il Commercio Omni-channel
Chatbots, applicazioni nel mondo Retail from Andrea Puerari
]]> 554 8 https://cdn.slidesharecdn.com/ss_thumbnails/chatbotsapplicazioniretailandreapuerari-161116070806-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Trends Shaping Digital Experience | Retail's Digital Summit 2016 | The Future of Retail 2017 /slideshow/trends-shaping-digital-experience-retails-digital-summit-2016-the-future-of-retail-2017/67924131 trendsshapingdigitalexperienceandreapuerari-161031144514
My personal selection of main issues and trends from Retail's Digital Summit 16 ]]>
My personal selection of main issues and trends from Retail's Digital Summit 16 ]]> Mon, 31 Oct 2016 14:45:14 GMT /slideshow/trends-shaping-digital-experience-retails-digital-summit-2016-the-future-of-retail-2017/67924131 puerari@slideshare.net(puerari) Trends Shaping Digital Experience | Retail's Digital Summit 2016 | The Future of Retail 2017 puerari My personal selection of main issues and trends from Retail's Digital Summit 16 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/trendsshapingdigitalexperienceandreapuerari-161031144514-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> My personal selection of main issues and trends from Retail&#39;s Digital Summit 16
Trends Shaping Digital Experience | Retail's Digital Summit 2016 | The Future of Retail 2017 from Andrea Puerari
]]> 977 2 https://cdn.slidesharecdn.com/ss_thumbnails/trendsshapingdigitalexperienceandreapuerari-161031144514-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Top themes and takeaways from the Shop.org Digital Summit - Retail's Big Show 2016 /puerari/top-themes-and-takeaways-from-the-shoporg-digital-summit-retails-big-show-2016 2016shoporgdigitalsummitpuerariandrea-160728111241
Technology is changing rapidly and evolving in seemingly unpredictable ways. What can retailers do to better predict and proactively prepare for seismic shifts that are already underway?]]>
Technology is changing rapidly and evolving in seemingly unpredictable ways. What can retailers do to better predict and proactively prepare for seismic shifts that are already underway?]]> Thu, 28 Jul 2016 11:12:41 GMT /puerari/top-themes-and-takeaways-from-the-shoporg-digital-summit-retails-big-show-2016 puerari@slideshare.net(puerari) Top themes and takeaways from the Shop.org Digital Summit - Retail's Big Show 2016 puerari Technology is changing rapidly and evolving in seemingly unpredictable ways. What can retailers do to better predict and proactively prepare for seismic shifts that are already underway? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/2016shoporgdigitalsummitpuerariandrea-160728111241-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Technology is changing rapidly and evolving in seemingly unpredictable ways. What can retailers do to better predict and proactively prepare for seismic shifts that are already underway?
Top themes and takeaways from the Shop.org Digital Summit - Retail's Big Show 2016 from Andrea Puerari
]]> 301 24 https://cdn.slidesharecdn.com/ss_thumbnails/2016shoporgdigitalsummitpuerariandrea-160728111241-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Why a mobile retail strategy.pptx /slideshow/why-a-mobile-retail-strategypptx-29075153/29075153 whyamobileretailstrategy-131210091037-phpapp01
How mobile changed bricks-and-mortar shopping, influences and disrupts Shopping Behaviour: Drive purchases with personalized mobile messaging ]]>
How mobile changed bricks-and-mortar shopping, influences and disrupts Shopping Behaviour: Drive purchases with personalized mobile messaging ]]> Tue, 10 Dec 2013 09:10:37 GMT /slideshow/why-a-mobile-retail-strategypptx-29075153/29075153 puerari@slideshare.net(puerari) Why a mobile retail strategy.pptx puerari How mobile changed bricks-and-mortar shopping, influences and disrupts Shopping Behaviour: Drive purchases with personalized mobile messaging <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/whyamobileretailstrategy-131210091037-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How mobile changed bricks-and-mortar shopping, influences and disrupts Shopping Behaviour: Drive purchases with personalized mobile messaging
Why a mobile retail strategy.pptx from Andrea Puerari
]]> 1430 4 https://cdn.slidesharecdn.com/ss_thumbnails/whyamobileretailstrategy-131210091037-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 18.10.2012 7属 master24 mobile retail instore app /slideshow/18102012-7-master24-ap-online/15951561 18-10-20127master24aponline-130111102907-phpapp02
Project Work: Communication Plan. Master at Sole24 Ore Business School: Marketing & Communication and Digital Strategy. New strategies and best practices for the new web 2.0 consumer. ]]>
Project Work: Communication Plan. Master at Sole24 Ore Business School: Marketing & Communication and Digital Strategy. New strategies and best practices for the new web 2.0 consumer. ]]> Fri, 11 Jan 2013 10:29:07 GMT /slideshow/18102012-7-master24-ap-online/15951561 puerari@slideshare.net(puerari) 18.10.2012 7属 master24 mobile retail instore app puerari Project Work: Communication Plan. Master at Sole24 Ore Business School: Marketing & Communication and Digital Strategy. New strategies and best practices for the new web 2.0 consumer. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/18-10-20127master24aponline-130111102907-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Project Work: Communication Plan. Master at Sole24 Ore Business School: Marketing &amp; Communication and Digital Strategy. New strategies and best practices for the new web 2.0 consumer.
18.10.2012 7絮 master24 mobile retail instore app from Andrea Puerari
]]> 540 3 https://cdn.slidesharecdn.com/ss_thumbnails/18-10-20127master24aponline-130111102907-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 03.2012 mercadona caso de marketing cliente el jefe /slideshow/032012-mercadona-caso-de-marketing-cliente-el-jefe/15951386 03-2012mercadonacasodemarketingclienteeljefe-130111101446-phpapp01
MODELOS DE XITO EN FIDELIZACIN DE CLIENTES; Mercadona: la confianza de sus clientes ]]>
MODELOS DE XITO EN FIDELIZACIN DE CLIENTES; Mercadona: la confianza de sus clientes ]]> Fri, 11 Jan 2013 10:14:46 GMT /slideshow/032012-mercadona-caso-de-marketing-cliente-el-jefe/15951386 puerari@slideshare.net(puerari) 03.2012 mercadona caso de marketing cliente el jefe puerari MODELOS DE XITO EN FIDELIZACIN DE CLIENTES; Mercadona: la confianza de sus clientes <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/03-2012mercadonacasodemarketingclienteeljefe-130111101446-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> MODELOS DE XITO EN FIDELIZACIN DE CLIENTES; Mercadona: la confianza de sus clientes
03.2012 mercadona caso de marketing cliente el jefe from Andrea Puerari
]]> 1428 29 https://cdn.slidesharecdn.com/ss_thumbnails/03-2012mercadonacasodemarketingclienteeljefe-130111101446-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-puerari-48x48.jpg?cb=1594804658 Proven PROFESSIONAL btob services with sales & marketing experiences: I worked for marketing services and btl agencies where I achieved technical competences and a senior level of sales techniques. Strong knowledge in Database Marketing & 1to1 Communication, Retail Marketing and Data Driven Content Marketing. CUSTOMER FOCUSED: consultative sales approach, proactive attitude to conduct detailed business needs analysis.Key daily contact with Clients, driving improvement in the client relationship, ensuring high-quality service, inspiring them with new ideas and solutions. MY VALUES: http://www.andreapuerari.com/ andreapuerari.com https://cdn.slidesharecdn.com/ss_thumbnails/connectedstoredataengagement-190628091248-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/connected-store-data-engagement-personalization/152361518 Connected Store: data ... https://cdn.slidesharecdn.com/ss_thumbnails/omnichannelcrosschannelcustomerexperience-190114155750-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/omnichannel-crosschannel-customer-experience-127992422/127992422 Omni-channel, cross-ch... https://cdn.slidesharecdn.com/ss_thumbnails/retailsbigshownrf18andreapuerari-180413102245-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/retails-big-show-nrf18/93783866 Retail&#39;s Big Show #nrf...