/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: rameshdwivedi https://cdn.slidesharecdn.com/profile-photo-rameshdwivedi-48x48.jpg?cb=1666171202 - 15 years experience in training and development in ITES and customer service environment. - Demonstrated strong interpersonal and alliance building skills; ability to communicate and develop rapport with variety of audiences. - Proven ability to troubleshoot and develop creative and innovative solutions to business challenges; successfully managing change for improved performance and efficiency. Specialties: Training and Development, Performance Management, Performance Measurement, Process Improvement, Project Management, Change Management, Corporate Learning and Knowledge Management http://www.ibm.com/in/en/