/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: ranjana1985 https://cdn.slidesharecdn.com/profile-photo-ranjana1985-48x48.jpg?cb=1522956639 Served as an expert in application of total L&D activities that resulted in achieving business goals. Process improvements, customer satisfaction, continual improvement culture and RCA. This includes-content creation, deployment of course & metrics for council reporting.