ºÝºÝߣshows by User: ravikumar9944 / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ravikumar9944 / Mon, 29 Jan 2018 10:17:48 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ravikumar9944 Designing Technical Content for Voice Experience /slideshow/designing-technical-content-for-voice-experience/86844491 designingcontentforvoiceexperienceraviadapa-180129101748
How to use #Alexa for Improving Customer Experience through Information Discovery and #Customer Engagement. https://www.youtube.com/watch?v=oaa7yHVEtqk&t=905s]]>
How to use #Alexa for Improving Customer Experience through Information Discovery and #Customer Engagement. https://www.youtube.com/watch?v=oaa7yHVEtqk&t=905s]]> Mon, 29 Jan 2018 10:17:48 GMT /slideshow/designing-technical-content-for-voice-experience/86844491 ravikumar9944@slideshare.net(ravikumar9944) Designing Technical Content for Voice Experience ravikumar9944 How to use #Alexa for Improving Customer Experience through Information Discovery and #Customer Engagement. https://www.youtube.com/watch?v=oaa7yHVEtqk&t=905s <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/designingcontentforvoiceexperienceraviadapa-180129101748-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How to use #Alexa for Improving Customer Experience through Information Discovery and #Customer Engagement. https://www.youtube.com/watch?v=oaa7yHVEtqk&amp;t=905s
Designing Technical Content for Voice Experience from Ravi Kumar A
]]> 208 1 https://cdn.slidesharecdn.com/ss_thumbnails/designingcontentforvoiceexperienceraviadapa-180129101748-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Future of Technical Communication: Transformation from being a Cost Center to Profit Center /slideshow/future-of-technical-communication-transformation-from-being-a-cost-center-to-profit-center/70046308 track1futureoftechnicalcommunication-transformationfrombeingacostcentertoprofitcenter-161212081054
Session on how to transform technical information team into a Profit Center at #stcindia2016. Traditionally, technical information business unit (TIBU) in enterprise companies is seen as cost-center. We are usually centers of excellence providing ancillary services to the revenue generating product development teams. With the changing dynamics of the times and technologies, our domain has been evolving. Be it google-searchable content, social media, communities, rich media, UX, omni-channel content, TIBU has a never-before opportunity to transform into a profit center. Further, the emphasis on better user experience and customer experience is now at the core of the product design. Session Outline The article provides insights into the following thoughts: • A paradigm shift from cost center to profit center • Is technical content the new sales opportunity? • How to leverage new generation content creation, content consumption, and content analytics. • Cost of customer acquisition-engagement through technical content. • How technical content can enhance brand experience. • The ways of generating revenue through technical content.]]>
Session on how to transform technical information team into a Profit Center at #stcindia2016. Traditionally, technical information business unit (TIBU) in enterprise companies is seen as cost-center. We are usually centers of excellence providing ancillary services to the revenue generating product development teams. With the changing dynamics of the times and technologies, our domain has been evolving. Be it google-searchable content, social media, communities, rich media, UX, omni-channel content, TIBU has a never-before opportunity to transform into a profit center. Further, the emphasis on better user experience and customer experience is now at the core of the product design. Session Outline The article provides insights into the following thoughts: • A paradigm shift from cost center to profit center • Is technical content the new sales opportunity? • How to leverage new generation content creation, content consumption, and content analytics. • Cost of customer acquisition-engagement through technical content. • How technical content can enhance brand experience. • The ways of generating revenue through technical content.]]> Mon, 12 Dec 2016 08:10:54 GMT /slideshow/future-of-technical-communication-transformation-from-being-a-cost-center-to-profit-center/70046308 ravikumar9944@slideshare.net(ravikumar9944) Future of Technical Communication: Transformation from being a Cost Center to Profit Center ravikumar9944 Session on how to transform technical information team into a Profit Center at #stcindia2016. Traditionally, technical information business unit (TIBU) in enterprise companies is seen as cost-center. We are usually centers of excellence providing ancillary services to the revenue generating product development teams. With the changing dynamics of the times and technologies, our domain has been evolving. Be it google-searchable content, social media, communities, rich media, UX, omni-channel content, TIBU has a never-before opportunity to transform into a profit center. Further, the emphasis on better user experience and customer experience is now at the core of the product design. Session Outline The article provides insights into the following thoughts: • A paradigm shift from cost center to profit center • Is technical content the new sales opportunity? • How to leverage new generation content creation, content consumption, and content analytics. • Cost of customer acquisition-engagement through technical content. • How technical content can enhance brand experience. • The ways of generating revenue through technical content. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/track1futureoftechnicalcommunication-transformationfrombeingacostcentertoprofitcenter-161212081054-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Session on how to transform technical information team into a Profit Center at #stcindia2016. Traditionally, technical information business unit (TIBU) in enterprise companies is seen as cost-center. We are usually centers of excellence providing ancillary services to the revenue generating product development teams. With the changing dynamics of the times and technologies, our domain has been evolving. Be it google-searchable content, social media, communities, rich media, UX, omni-channel content, TIBU has a never-before opportunity to transform into a profit center. Further, the emphasis on better user experience and customer experience is now at the core of the product design. Session Outline The article provides insights into the following thoughts: • A paradigm shift from cost center to profit center • Is technical content the new sales opportunity? • How to leverage new generation content creation, content consumption, and content analytics. • Cost of customer acquisition-engagement through technical content. • How technical content can enhance brand experience. • The ways of generating revenue through technical content.
Future of Technical Communication: Transformation from being a Cost Center to Profit Center from Ravi Kumar A
]]> 1031 4 https://cdn.slidesharecdn.com/ss_thumbnails/track1futureoftechnicalcommunication-transformationfrombeingacostcentertoprofitcenter-161212081054-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-ravikumar9944-48x48.jpg?cb=1670395748 https://www.linkedin.com/in/ravikumaradapa/ I have over 16+ years of experience in the field of Technical Writing, Communication Strategy, Training, Content Writing/Editing, Digital Media with expertise in content architecture, writing, project management, team management, and campaign management. Pro-active thinking, strategic execution, team management and people-skills are my key tenets. I am a product of CIEFL, Hyderabad with PGCTE & PGDTE and M.A. & M.Phil. in English Language and Literature. Specialties: Communication, Technical Writing, Training & Teaching, Google Analytics, SEO, Content Writing/Editing, Social Media https://cdn.slidesharecdn.com/ss_thumbnails/designingcontentforvoiceexperienceraviadapa-180129101748-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/designing-technical-content-for-voice-experience/86844491 Designing Technical Co... https://cdn.slidesharecdn.com/ss_thumbnails/track1futureoftechnicalcommunication-transformationfrombeingacostcentertoprofitcenter-161212081054-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/future-of-technical-communication-transformation-from-being-a-cost-center-to-profit-center/70046308 Future of Technical Co...