ºÝºÝߣshows by User: rick / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: rick / Mon, 16 Apr 2012 15:10:45 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: rick Gaining Empathy with your Users - the RTFM of User Experience /slideshow/gaining-empathy-with-your-users-the-rtfm-of-user-experience/12562791 bootcamp4-empathyslidespublic-120416151046-phpapp01
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]]> Mon, 16 Apr 2012 15:10:45 GMT /slideshow/gaining-empathy-with-your-users-the-rtfm-of-user-experience/12562791 rick@slideshare.net(rick) Gaining Empathy with your Users - the RTFM of User Experience rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp4-empathyslidespublic-120416151046-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Gaining Empathy with your Users - the RTFM of User Experience from Rick Boardman
]]> 3643 5 https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp4-empathyslidespublic-120416151046-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Checklistux interaction flowandusability /slideshow/checklistux-interaction-flowandusability/12134944 checklistuxinteractionflowandusability-120323172209-phpapp02
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]]> Fri, 23 Mar 2012 17:22:07 GMT /slideshow/checklistux-interaction-flowandusability/12134944 rick@slideshare.net(rick) Checklistux interaction flowandusability rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/checklistuxinteractionflowandusability-120323172209-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Checklistux interaction flowandusability from Rick Boardman
]]> 512 3 https://cdn.slidesharecdn.com/ss_thumbnails/checklistuxinteractionflowandusability-120323172209-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Balsamiq interviews /slideshow/balsamiq-interviews/12134937 balsamiqinterviews-120323172104-phpapp01
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]]> Fri, 23 Mar 2012 17:21:01 GMT /slideshow/balsamiq-interviews/12134937 rick@slideshare.net(rick) Balsamiq interviews rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/balsamiqinterviews-120323172104-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Balsamiq interviews from Rick Boardman
]]> 2424 8 https://cdn.slidesharecdn.com/ss_thumbnails/balsamiqinterviews-120323172104-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 02 analysis /slideshow/02-analysis/12134890 02analysis-120323171150-phpapp02
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]]> Fri, 23 Mar 2012 17:11:48 GMT /slideshow/02-analysis/12134890 rick@slideshare.net(rick) 02 analysis rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/02analysis-120323171150-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
02 analysis from Rick Boardman
]]> 867 3 https://cdn.slidesharecdn.com/ss_thumbnails/02analysis-120323171150-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Ttyfu v7-angelpadorg /slideshow/ttyfu-v7angelpadorg-9301030/9301030 ttyfu-v7-angelpadorg-110917174644-phpapp01
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]]> Sat, 17 Sep 2011 17:46:40 GMT /slideshow/ttyfu-v7angelpadorg-9301030/9301030 rick@slideshare.net(rick) Ttyfu v7-angelpadorg rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ttyfu-v7-angelpadorg-110917174644-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Ttyfu v7-angelpadorg from Rick Boardman
]]> 701 1 https://cdn.slidesharecdn.com/ss_thumbnails/ttyfu-v7-angelpadorg-110917174644-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 The RTFM of Usability at LUXR June 2011 /slideshow/the-rtfm-of-usability-at-luxr-june-2011/8392786 luxr-usabilityv1-110622155818-phpapp02
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]]> Wed, 22 Jun 2011 15:58:16 GMT /slideshow/the-rtfm-of-usability-at-luxr-june-2011/8392786 rick@slideshare.net(rick) The RTFM of Usability at LUXR June 2011 rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/luxr-usabilityv1-110622155818-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
The RTFM of Usability at LUXR June 2011 from Rick Boardman
]]> 907 1 https://cdn.slidesharecdn.com/ss_thumbnails/luxr-usabilityv1-110622155818-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 500 Startups UX Bootcamp - Talk to your Effin Users /slideshow/500-startups-ux-bootcamp-talk-to-your-effin-users/8202083 bootcamp2-usabilityv1-110603193118-phpapp02
How do I test my new prototype? Which methods should I use? The dirty secret is that they all suck (-; Know their strengths and weaknesses - and triangulate!]]>
How do I test my new prototype? Which methods should I use? The dirty secret is that they all suck (-; Know their strengths and weaknesses - and triangulate!]]> Fri, 03 Jun 2011 19:31:15 GMT /slideshow/500-startups-ux-bootcamp-talk-to-your-effin-users/8202083 rick@slideshare.net(rick) 500 Startups UX Bootcamp - Talk to your Effin Users rick How do I test my new prototype? Which methods should I use? The dirty secret is that they all suck (-; Know their strengths and weaknesses - and triangulate! <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp2-usabilityv1-110603193118-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How do I test my new prototype? Which methods should I use? The dirty secret is that they all suck (-; Know their strengths and weaknesses - and triangulate!
500 Startups UX Bootcamp - Talk to your Effin Users from Rick Boardman
]]> 827 2 https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp2-usabilityv1-110603193118-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Lean UX Bootcamp @ 500 Startups - Intro to Usability /rick/lean-ux-bootcamp-500-startups-intro-to-usability bootcamp-usabilityslidesv3-110209234714-phpapp02
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]]> Wed, 09 Feb 2011 23:47:11 GMT /rick/lean-ux-bootcamp-500-startups-intro-to-usability rick@slideshare.net(rick) Lean UX Bootcamp @ 500 Startups - Intro to Usability rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp-usabilityslidesv3-110209234714-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Lean UX Bootcamp @ 500 Startups - Intro to Usability from Rick Boardman
]]> 2289 7 https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp-usabilityslidesv3-110209234714-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Talk to your Fantastic Users @Angelpadorg /slideshow/talk-to-your-fantastic-users-angelpadorg/5311341 ttyfu-v7-angelpadorg-100928213113-phpapp02
Talk to your F Users preso for @Angelapadorg]]>
Talk to your F Users preso for @Angelapadorg]]> Tue, 28 Sep 2010 21:31:08 GMT /slideshow/talk-to-your-fantastic-users-angelpadorg/5311341 rick@slideshare.net(rick) Talk to your Fantastic Users @Angelpadorg rick Talk to your F Users preso for @Angelapadorg <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ttyfu-v7-angelpadorg-100928213113-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Talk to your F Users preso for @Angelapadorg
Talk to your Fantastic Users @Angelpadorg from Rick Boardman
]]> 550 2 https://cdn.slidesharecdn.com/ss_thumbnails/ttyfu-v7-angelpadorg-100928213113-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Hyperscope UX analysis /rick/hyperscope-ux-analysis hyperscope-ux-analysis-6192
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]]> Mon, 30 Oct 2006 19:21:02 GMT /rick/hyperscope-ux-analysis rick@slideshare.net(rick) Hyperscope UX analysis rick <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/hyperscope-ux-analysis-6192-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Hyperscope UX analysis from Rick Boardman
]]> 681 2 https://cdn.slidesharecdn.com/ss_thumbnails/hyperscope-ux-analysis-6192-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 PhD Defense: Improving tool support for personal information management /slideshow/phd-defense-improving-tool-support-for-personal-information-management/3646 phd-defense-improving-tool-support-for-personal-information-management-11031
My PhD official abstract ... ersonal Information Management (PIM) describes the acquisition, organization, and retrieval of information by an individual computer user. Studies have shown that many users struggle to manage the volume and diversity of information that they accumulate. Much design activity has been aimed at improving integration between different PIM tools, such as file and email managers. However, in terms of making a systematic contribution to HCI knowledge, much of this cross-tool design can be criticised for a lack of empirical grounding and evaluation. The research described in this thesis employs a user-centered design methodology to deepen understanding of PIM, and in particular to provide guidance for PIM-integration design. The research is grounded in an exploratory study of file, email and bookmark management, which is differentiated from previous studies by its cross-tool nature. The study offers several contributions including observations of participants' multiple organizing strategies -- in both tool-specific and cross-tool contexts. Also, many participants had significant numbers of overlapping folders that appeared in multiple tool contexts. This finding informs the design of WorkspaceMirror, a novel PIM-integration prototype, which allows a user to mirror changes between their file, email and bookmark folders. The final stage of the research is a dual-purpose field study, aimed at (1) evaluating WorkspaceMirror, and (2) investigating PIM behaviour over time. Participant feedback indicates that mirroring is more appropriate for top-level folders, and illuminates a trade-off between organizational consistency and organizational flexibility. The study also reveals the incremental nature of changes in organizing strategy, and highlights the supporting nature of PIM. These and other empirical findings are used to improve previous descriptive models of PIM behaviour. Furthermore, a number of design and methodological guidelines are developed. In particular, the author emphasizes the importance of assessing the strengths and weaknesses of PIM designs from both tool-specific and cross-tool perspectives. ]]>
My PhD official abstract ... ersonal Information Management (PIM) describes the acquisition, organization, and retrieval of information by an individual computer user. Studies have shown that many users struggle to manage the volume and diversity of information that they accumulate. Much design activity has been aimed at improving integration between different PIM tools, such as file and email managers. However, in terms of making a systematic contribution to HCI knowledge, much of this cross-tool design can be criticised for a lack of empirical grounding and evaluation. The research described in this thesis employs a user-centered design methodology to deepen understanding of PIM, and in particular to provide guidance for PIM-integration design. The research is grounded in an exploratory study of file, email and bookmark management, which is differentiated from previous studies by its cross-tool nature. The study offers several contributions including observations of participants' multiple organizing strategies -- in both tool-specific and cross-tool contexts. Also, many participants had significant numbers of overlapping folders that appeared in multiple tool contexts. This finding informs the design of WorkspaceMirror, a novel PIM-integration prototype, which allows a user to mirror changes between their file, email and bookmark folders. The final stage of the research is a dual-purpose field study, aimed at (1) evaluating WorkspaceMirror, and (2) investigating PIM behaviour over time. Participant feedback indicates that mirroring is more appropriate for top-level folders, and illuminates a trade-off between organizational consistency and organizational flexibility. The study also reveals the incremental nature of changes in organizing strategy, and highlights the supporting nature of PIM. These and other empirical findings are used to improve previous descriptive models of PIM behaviour. Furthermore, a number of design and methodological guidelines are developed. In particular, the author emphasizes the importance of assessing the strengths and weaknesses of PIM designs from both tool-specific and cross-tool perspectives. ]]> Wed, 04 Oct 2006 07:51:26 GMT /slideshow/phd-defense-improving-tool-support-for-personal-information-management/3646 rick@slideshare.net(rick) PhD Defense: Improving tool support for personal information management rick My PhD official abstract ... ersonal Information Management (PIM) describes the acquisition, organization, and retrieval of information by an individual computer user. Studies have shown that many users struggle to manage the volume and diversity of information that they accumulate. Much design activity has been aimed at improving integration between different PIM tools, such as file and email managers. However, in terms of making a systematic contribution to HCI knowledge, much of this cross-tool design can be criticised for a lack of empirical grounding and evaluation. The research described in this thesis employs a user-centered design methodology to deepen understanding of PIM, and in particular to provide guidance for PIM-integration design. The research is grounded in an exploratory study of file, email and bookmark management, which is differentiated from previous studies by its cross-tool nature. The study offers several contributions including observations of participants' multiple organizing strategies -- in both tool-specific and cross-tool contexts. Also, many participants had significant numbers of overlapping folders that appeared in multiple tool contexts. This finding informs the design of WorkspaceMirror, a novel PIM-integration prototype, which allows a user to mirror changes between their file, email and bookmark folders. The final stage of the research is a dual-purpose field study, aimed at (1) evaluating WorkspaceMirror, and (2) investigating PIM behaviour over time. Participant feedback indicates that mirroring is more appropriate for top-level folders, and illuminates a trade-off between organizational consistency and organizational flexibility. The study also reveals the incremental nature of changes in organizing strategy, and highlights the supporting nature of PIM. These and other empirical findings are used to improve previous descriptive models of PIM behaviour. Furthermore, a number of design and methodological guidelines are developed. In particular, the author emphasizes the importance of assessing the strengths and weaknesses of PIM designs from both tool-specific and cross-tool perspectives. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/phd-defense-improving-tool-support-for-personal-information-management-11031-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> My PhD official abstract ... ersonal Information Management (PIM) describes the acquisition, organization, and retrieval of information by an individual computer user. Studies have shown that many users struggle to manage the volume and diversity of information that they accumulate. Much design activity has been aimed at improving integration between different PIM tools, such as file and email managers. However, in terms of making a systematic contribution to HCI knowledge, much of this cross-tool design can be criticised for a lack of empirical grounding and evaluation. The research described in this thesis employs a user-centered design methodology to deepen understanding of PIM, and in particular to provide guidance for PIM-integration design. The research is grounded in an exploratory study of file, email and bookmark management, which is differentiated from previous studies by its cross-tool nature. The study offers several contributions including observations of participants&#39; multiple organizing strategies -- in both tool-specific and cross-tool contexts. Also, many participants had significant numbers of overlapping folders that appeared in multiple tool contexts. This finding informs the design of WorkspaceMirror, a novel PIM-integration prototype, which allows a user to mirror changes between their file, email and bookmark folders. The final stage of the research is a dual-purpose field study, aimed at (1) evaluating WorkspaceMirror, and (2) investigating PIM behaviour over time. Participant feedback indicates that mirroring is more appropriate for top-level folders, and illuminates a trade-off between organizational consistency and organizational flexibility. The study also reveals the incremental nature of changes in organizing strategy, and highlights the supporting nature of PIM. These and other empirical findings are used to improve previous descriptive models of PIM behaviour. Furthermore, a number of design and methodological guidelines are developed. In particular, the author emphasizes the importance of assessing the strengths and weaknesses of PIM designs from both tool-specific and cross-tool perspectives.
PhD Defense: Improving tool support for personal information management from Rick Boardman
]]> 1079 5 https://cdn.slidesharecdn.com/ss_thumbnails/phd-defense-improving-tool-support-for-personal-information-management-11031-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 No IM Please, Were Testing /slideshow/no-im-please-were-testing/2930 no-im-please-were-testing-11060
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies � primarily between the interview and observation rooms. The benefits and challenges associated with providing an IM link are discussed, based on feedback from a survey of study moderators and observers. Observers were much more positive about the use of IM than the moderators. A key concern to moderators was the potential distraction to themselves, participants and observers. In contrast, observers greatly welcomed the opportunity to ask questions and help deal with buggy prototypes. Guidelines are outlined for the effective use of IM within a usability context, and contexts outlined when an IM link is most appropriate.]]>
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies � primarily between the interview and observation rooms. The benefits and challenges associated with providing an IM link are discussed, based on feedback from a survey of study moderators and observers. Observers were much more positive about the use of IM than the moderators. A key concern to moderators was the potential distraction to themselves, participants and observers. In contrast, observers greatly welcomed the opportunity to ask questions and help deal with buggy prototypes. Guidelines are outlined for the effective use of IM within a usability context, and contexts outlined when an IM link is most appropriate.]]> Sun, 24 Sep 2006 15:33:00 GMT /slideshow/no-im-please-were-testing/2930 rick@slideshare.net(rick) No IM Please, Were Testing rick This paper discusses the use of instant messaging (IM) as a communication tool during usability studies � primarily between the interview and observation rooms. The benefits and challenges associated with providing an IM link are discussed, based on feedback from a survey of study moderators and observers. Observers were much more positive about the use of IM than the moderators. A key concern to moderators was the potential distraction to themselves, participants and observers. In contrast, observers greatly welcomed the opportunity to ask questions and help deal with buggy prototypes. Guidelines are outlined for the effective use of IM within a usability context, and contexts outlined when an IM link is most appropriate. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/no-im-please-were-testing-11060-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This paper discusses the use of instant messaging (IM) as a communication tool during usability studies � primarily between the interview and observation rooms. The benefits and challenges associated with providing an IM link are discussed, based on feedback from a survey of study moderators and observers. Observers were much more positive about the use of IM than the moderators. A key concern to moderators was the potential distraction to themselves, participants and observers. In contrast, observers greatly welcomed the opportunity to ask questions and help deal with buggy prototypes. Guidelines are outlined for the effective use of IM within a usability context, and contexts outlined when an IM link is most appropriate.
No IM Please, Were Testing from Rick Boardman
]]> 1137 10 https://cdn.slidesharecdn.com/ss_thumbnails/no-im-please-were-testing-11060-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 https://cdn.slidesharecdn.com/profile-photo-rick-48x48.jpg?cb=1528693807 San Francisco-based User Experience (UX) researcher with a strong background in engineering. 5 years experience at Google where he was lead researcher on many products including Google Adwords and Google Chrome. Enjoys working with teams to understand the needs of their users and ensure their products work in the real world. PhD in Human-Computer Interaction from Imperial College London, MSc in Cognitive Science and Natural Language from Edinburgh University. www.richardboardman.com https://cdn.slidesharecdn.com/ss_thumbnails/bootcamp4-empathyslidespublic-120416151046-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/gaining-empathy-with-your-users-the-rtfm-of-user-experience/12562791 Gaining Empathy with y... https://cdn.slidesharecdn.com/ss_thumbnails/checklistuxinteractionflowandusability-120323172209-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/checklistux-interaction-flowandusability/12134944 Checklistux interactio... https://cdn.slidesharecdn.com/ss_thumbnails/balsamiqinterviews-120323172104-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/balsamiq-interviews/12134937 Balsamiq interviews