/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: ricsabah https://cdn.slidesharecdn.com/profile-photo-ricsabah-48x48.jpg?cb=1666158974 PMO (Project Management) • Projects and Strategic Programs Manager for the areas of billing systems, CRM, quality of service maintenance, Product Development Process. • Embratel´s Project Manager • Define and implement quality of services metrics for acting for complaints customers. • Define and implement financial metrics acting for development of products and businesses plans. IT • Projects Management of Basic Systems (Architecture, Mini and Micro Computers, Operations Systems Unix, Corporate Networks). • Responsible for a Network Management Implantation and Security Policies for corporate systems. Systems development for real time platform for telecommunications services www.linkedin.com/in/ricsabah