ºÝºÝߣshows by User: rjmackintosh / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: rjmackintosh / Fri, 24 Apr 2015 08:52:31 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: rjmackintosh Perspectives on Service communities /slideshow/perspectives-on-service-communities/47374000 servicecommunities-150424085231-conversion-gate01
Perspectives on how the changing needs of Customers / Users are driving a need to deliver Service in a new, participative way. Not only does Customer / User Satisfaction increase significantly, but costs reduce to...]]>
Perspectives on how the changing needs of Customers / Users are driving a need to deliver Service in a new, participative way. Not only does Customer / User Satisfaction increase significantly, but costs reduce to...]]> Fri, 24 Apr 2015 08:52:31 GMT /slideshow/perspectives-on-service-communities/47374000 rjmackintosh@slideshare.net(rjmackintosh) Perspectives on Service communities rjmackintosh Perspectives on how the changing needs of Customers / Users are driving a need to deliver Service in a new, participative way. Not only does Customer / User Satisfaction increase significantly, but costs reduce to... <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/servicecommunities-150424085231-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Perspectives on how the changing needs of Customers / Users are driving a need to deliver Service in a new, participative way. Not only does Customer / User Satisfaction increase significantly, but costs reduce to...
Perspectives on Service communities from Ronald Mackintosh
]]> 359 2 https://cdn.slidesharecdn.com/ss_thumbnails/servicecommunities-150424085231-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-rjmackintosh-48x48.jpg?cb=1594799347 An internationally experienced programme manager and management consultant, with 23 years experience of IT-driven change. I have developed and implemented innovative system-enabled business transformation and new businesses-within-businesses. I have worked in global Financial Services, Healthcare, Oil & Gas, Manufacturing & Distribution, Telecoms, and Engineering. I understand the key business challenges, technologies and solutions required to create advanced B2B and B2C solutions and how to help complex organisations implement them to include their suppliers and customers. This has often required an in-depth experience of the challenges involved in building a fully functional business –... http://www.differentis.com