/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: rluccatto https://cdn.slidesharecdn.com/profile-photo-rluccatto-48x48.jpg?cb=1497877334 In charge of BPM (Business Process Management) implementation and continuous improvement projects, in order to reach better results. I structured the area focus on three main pillars, as following: - Process Management Value Chain with strategic alignment Macro process Process - Continuous improvement projects PDCA (With change management) Developing projects to improve process raised in the process mapping and management. - KPIs Establish and manage KPIs for each macro process by a results meeting. Managing a direct team of 2 Management Specialists and a indirect team of 8 people, we already developed and conclude 4 Process Improvements projects and 6 more are on going, with cost red...