際際滷shows by User: robwannerton / http://www.slideshare.net/images/logo.gif 際際滷shows by User: robwannerton / Mon, 02 Dec 2013 13:55:32 GMT 際際滷Share feed for 際際滷shows by User: robwannerton Changing the Story - Using Social Media in Library Customer Services /slideshow/using-social-media-in-customer-services-teh/28816045 customerservicepresentation-131202135532-phpapp01
A short presentation on the ways Brunel University Library is using social media channels in delivering customer service and CRM, including Pinterest & Storify. Presented at "Professionalism & Engagement in Customer Service: M25 Customer Service Group Conference, November 7th 2013", Kings College, London. ]]>
A short presentation on the ways Brunel University Library is using social media channels in delivering customer service and CRM, including Pinterest & Storify. Presented at "Professionalism & Engagement in Customer Service: M25 Customer Service Group Conference, November 7th 2013", Kings College, London. ]]> Mon, 02 Dec 2013 13:55:32 GMT /slideshow/using-social-media-in-customer-services-teh/28816045 robwannerton@slideshare.net(robwannerton) Changing the Story - Using Social Media in Library Customer Services robwannerton A short presentation on the ways Brunel University Library is using social media channels in delivering customer service and CRM, including Pinterest & Storify. Presented at "Professionalism & Engagement in Customer Service: M25 Customer Service Group Conference, November 7th 2013", Kings College, London. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerservicepresentation-131202135532-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A short presentation on the ways Brunel University Library is using social media channels in delivering customer service and CRM, including Pinterest &amp; Storify. Presented at &quot;Professionalism &amp; Engagement in Customer Service: M25 Customer Service Group Conference, November 7th 2013&quot;, Kings College, London.
Changing the Story - Using Social Media in Library Customer Services from Rob Wannerton
]]> 494 2 https://cdn.slidesharecdn.com/ss_thumbnails/customerservicepresentation-131202135532-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 October Feedback /slideshow/october-feedback/27890486 octoberfeedback-131104101358-phpapp02
Staff Presentation given on October 30th giving a summary of feedback activity since the start of term. ]]>
Staff Presentation given on October 30th giving a summary of feedback activity since the start of term. ]]> Mon, 04 Nov 2013 10:13:58 GMT /slideshow/october-feedback/27890486 robwannerton@slideshare.net(robwannerton) October Feedback robwannerton Staff Presentation given on October 30th giving a summary of feedback activity since the start of term. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/octoberfeedback-131104101358-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Staff Presentation given on October 30th giving a summary of feedback activity since the start of term.
October Feedback from Rob Wannerton
]]> 246 2 https://cdn.slidesharecdn.com/ss_thumbnails/octoberfeedback-131104101358-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-robwannerton-48x48.jpg?cb=1522849464 I'm relocating to Glasgow early January 2016 and interested in opportunities across all sectors. I have a wide range of experience in both the Voluntary & Community Sector and Higher Education, with a strong focus on roles relating to communication and community building. https://cdn.slidesharecdn.com/ss_thumbnails/customerservicepresentation-131202135532-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/using-social-media-in-customer-services-teh/28816045 Changing the Story - U... https://cdn.slidesharecdn.com/ss_thumbnails/octoberfeedback-131104101358-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/october-feedback/27890486 October Feedback