/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: rockaholik https://cdn.slidesharecdn.com/profile-photo-rockaholik-48x48.jpg?cb=1729654698 Saudi Telecom is the largest Telecommunications operator in the Middle East where Nokia Networks is a key delivery agent as the largest Access Managed Services delivery provider. Responsible for overall Network KPI Fault Analysis and RCA reporting. Identifying bottlenecks and pain points in performance trends and overseeing/implementing rectifications. Channeling/mentoring a team of 40 surveillance +20 BO Engineers monitoring over 3500 2G/3G/LTE Access + IVR/MMSC/PTT Nodes for E2E Fault troubleshooting, reporting and rectification along with formulating process improvement and ensuring monthly MTTR adherence.  Overseeing E2E daily network fault analysis reports and supervising custo...