/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: sergiosalluce https://cdn.slidesharecdn.com/profile-photo-sergiosalluce-48x48.jpg?cb=1523633583 - As a member of the O2 Customer Strategy & Planning Team I'm responsible for the setup and development of strategies and for the improvement of existing processes - Provide analytical evaluations of programmes and activities in order to demonstrate what the outcome/impact has been and what is driving that - Performance evaluation of different customer groups, different contact strategies and individual campaigns - Identify and forecast the size of growth opportunities within the customer base - Support the development of an overall plan of intent - Work closely with Customer Analytics, Campaign Creation and Management, Finance, Sales and other CRM teams - Provide insight that d...