/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: shelagh21 https://cdn.slidesharecdn.com/profile-photo-shelagh21-48x48.jpg?cb=1557510352 A marketing, customer comms and customer experience specialist who has worked in leisure, travel, publishing and financial services plus agency experience. Skilled in customer experience design and delivery - particularly in retail channels - marketing strategy, customer communications and culture change. Expertise: customer experience, marketing strategy planning and execution, customer communications, insight, business management and team development www.planningexpress.com