/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: shonalanguza https://cdn.slidesharecdn.com/profile-photo-shonalanguza-48x48.jpg?cb=1541663948 IT Service Management (ITIL) Information Systems and Technology Management Information Security Management Customer Experience and Relationship Management Process Improvement and Management IT Service Desk Management Telecommunications (3G/GPRS, WIMAX, Networks and Related Mobile Data Products) Contact Centre Management