際際滷shows by User: spappas / http://www.slideshare.net/images/logo.gif 際際滷shows by User: spappas / Mon, 22 Feb 2016 21:01:15 GMT 際際滷Share feed for 際際滷shows by User: spappas Panviva's [Steve Pappas] CRM Roundtable /spappas/panvivas-steve-pappas-crm-roundtable panviva-stevepappascrmroundtablefinal3vk-160222210115
Steve Pappas shares his views on enabling Call Center Agents to become SME Rockstars from Day One. This was initially delivered as part of the last CRM Roundtable webinar sponsored by CRM Magazine.]]>
Steve Pappas shares his views on enabling Call Center Agents to become SME Rockstars from Day One. This was initially delivered as part of the last CRM Roundtable webinar sponsored by CRM Magazine.]]> Mon, 22 Feb 2016 21:01:15 GMT /spappas/panvivas-steve-pappas-crm-roundtable spappas@slideshare.net(spappas) Panviva's [Steve Pappas] CRM Roundtable spappas Steve Pappas shares his views on enabling Call Center Agents to become SME Rockstars from Day One. This was initially delivered as part of the last CRM Roundtable webinar sponsored by CRM Magazine. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222210115-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Steve Pappas shares his views on enabling Call Center Agents to become SME Rockstars from Day One. This was initially delivered as part of the last CRM Roundtable webinar sponsored by CRM Magazine.
Panviva's [Steve Pappas] CRM Roundtable from spappas
]]> 117 4 https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222210115-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Panviva [Steve Pappas] CRM Roundtable /slideshow/panviva-steve-pappas-crm-roundtable/58576178 panviva-stevepappascrmroundtablefinal3vk-160222204823
Enabling all of your Customer Service Agents to be "Experts" from Day One on All Channels]]>
Enabling all of your Customer Service Agents to be "Experts" from Day One on All Channels]]> Mon, 22 Feb 2016 20:48:23 GMT /slideshow/panviva-steve-pappas-crm-roundtable/58576178 spappas@slideshare.net(spappas) Panviva [Steve Pappas] CRM Roundtable spappas Enabling all of your Customer Service Agents to be "Experts" from Day One on All Channels <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222204823-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Enabling all of your Customer Service Agents to be &quot;Experts&quot; from Day One on All Channels
Panviva [Steve Pappas] CRM Roundtable from spappas
]]> 123 4 https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222204823-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://public.slidesharecdn.com/v2/images/profile-picture.png https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222210115-thumbnail.jpg?width=320&height=320&fit=bounds spappas/panvivas-steve-pappas-crm-roundtable Panviva&#39;s [Steve Papp... https://cdn.slidesharecdn.com/ss_thumbnails/panviva-stevepappascrmroundtablefinal3vk-160222204823-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/panviva-steve-pappas-crm-roundtable/58576178 Panviva [Steve Pappas...