際際滷shows by User: sshere99 / http://www.slideshare.net/images/logo.gif 際際滷shows by User: sshere99 / Sun, 12 Feb 2017 20:49:18 GMT 際際滷Share feed for 際際滷shows by User: sshere99 XPrime Call Center Analytics /slideshow/x-prime-callcenteranalytics-72064814/72064814 xprimecallcenteranalytics-170212204918
One-pager describing a program we have rolled out at XPrime to use A.I. to analyze call center interactions including developing semantic models, topic models and tying all of this to actionable ROI, including predicting attrition and cross-sell opportunities.]]>
One-pager describing a program we have rolled out at XPrime to use A.I. to analyze call center interactions including developing semantic models, topic models and tying all of this to actionable ROI, including predicting attrition and cross-sell opportunities.]]> Sun, 12 Feb 2017 20:49:18 GMT /slideshow/x-prime-callcenteranalytics-72064814/72064814 sshere99@slideshare.net(sshere99) XPrime Call Center Analytics sshere99 One-pager describing a program we have rolled out at XPrime to use A.I. to analyze call center interactions including developing semantic models, topic models and tying all of this to actionable ROI, including predicting attrition and cross-sell opportunities. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/xprimecallcenteranalytics-170212204918-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> One-pager describing a program we have rolled out at XPrime to use A.I. to analyze call center interactions including developing semantic models, topic models and tying all of this to actionable ROI, including predicting attrition and cross-sell opportunities.
XPrime Call Center Analytics from Sheraz Shere
]]> 201 2 https://cdn.slidesharecdn.com/ss_thumbnails/xprimecallcenteranalytics-170212204918-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-sshere99-48x48.jpg?cb=1521483232 I am a seasoned leader with over 20 years of experience in new product and business development, strategy consulting, and data science. I bridge the gap between business leadership and hands-on technical work, particularly in the realm of data science. I have experience with data preparation, data exploration, unsupervised and supervised machine learning, neural networks and statistical analysis. I have proficiency with cutting-edge tools, languages and frameworks including Hadoop, Apache Spark, R, and Python. I've built award-winning models that range from predicting the impact of weather on store sales at a major retailer to predicting crop yields by analyzing satellite images of farms....