/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: steffiyap37 https://cdn.slidesharecdn.com/profile-photo-steffiyap37-48x48.jpg?cb=1635673716 Steffi Yap is an accomplished Human Resources Development practitioner. She has for more than a decade of extensive and rich experience in conducting training needs analysis, programme planning, curriculum development and facilitation of programmes. She is known for her innovative approaches to training and dynamic delivery style. Steffi’s strengths were to be able to help organization by raising morale, improving internal communication, generating creative thinking, facilitating teambuilding, increasing personal productivity, and motivating employees to give exceptional service.