際際滷shows by User: swoosh / http://www.slideshare.net/images/logo.gif 際際滷shows by User: swoosh / 際際滷Share feed for 際際滷shows by User: swoosh https://cdn.slidesharecdn.com/profile-photo-swoosh-48x48.jpg?cb=1529495295 I work on designing and delivering IT software solutions, managing the full sales life cycle and managing project delivery and customer satisfaction. Specialties - IT Project Management. - Presales Consultancy. - ITSM Implementation and Consultancy. - incident management. - problem management. - change management. - configuration management. - CMDB. - Presentation skills - Negotiation skills - Troubleshooting Skills. - Communication skills. Certifications: - ITIL Expert Certified. - ITIL Foundation V2 Certified. - ITIL V3 Foundation Certified. - IT Service Management Foundation ISO/IEC 20000. - IT Security Management Foundation ISO/IEC 27002. - IBM Certified Deploy...