際際滷shows by User: sylvain / http://www.slideshare.net/images/logo.gif 際際滷shows by User: sylvain / Wed, 05 Dec 2012 03:21:07 GMT 際際滷Share feed for 際際滷shows by User: sylvain How to care ? (Medlove - Berlin, November 23, 2012) /sylvain/medlove12-care-todesignscottong medlove12caretodesignscottong-121205032107-phpapp02
People-centered innovation methods and strategies are entering every area of orgnaizational design these days. In healthcare, practices like service design & user experience design can help to improve the experience & the efficiency in a traditionnaly highly regulated environment that almost enterely relied on inside-out thinking and governance until recently. Paradoxcially enough, healthcare is an area of practice where the 'human' is central to everything. We will show how these practices can help to improve healthcare and propose a topology of areas where UX & SD methods can be used, illustrated by some examples.]]>
People-centered innovation methods and strategies are entering every area of orgnaizational design these days. In healthcare, practices like service design & user experience design can help to improve the experience & the efficiency in a traditionnaly highly regulated environment that almost enterely relied on inside-out thinking and governance until recently. Paradoxcially enough, healthcare is an area of practice where the 'human' is central to everything. We will show how these practices can help to improve healthcare and propose a topology of areas where UX & SD methods can be used, illustrated by some examples.]]> Wed, 05 Dec 2012 03:21:07 GMT /sylvain/medlove12-care-todesignscottong sylvain@slideshare.net(sylvain) How to care ? (Medlove - Berlin, November 23, 2012) sylvain People-centered innovation methods and strategies are entering every area of orgnaizational design these days. In healthcare, practices like service design & user experience design can help to improve the experience & the efficiency in a traditionnaly highly regulated environment that almost enterely relied on inside-out thinking and governance until recently. Paradoxcially enough, healthcare is an area of practice where the 'human' is central to everything. We will show how these practices can help to improve healthcare and propose a topology of areas where UX & SD methods can be used, illustrated by some examples. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/medlove12caretodesignscottong-121205032107-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> People-centered innovation methods and strategies are entering every area of orgnaizational design these days. In healthcare, practices like service design &amp; user experience design can help to improve the experience &amp; the efficiency in a traditionnaly highly regulated environment that almost enterely relied on inside-out thinking and governance until recently. Paradoxcially enough, healthcare is an area of practice where the &#39;human&#39; is central to everything. We will show how these practices can help to improve healthcare and propose a topology of areas where UX &amp; SD methods can be used, illustrated by some examples.
How to care ? (Medlove - Berlin, November 23, 2012) from Sylvain Cottong
]]> 1846 4 https://cdn.slidesharecdn.com/ss_thumbnails/medlove12caretodesignscottong-121205032107-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Understand, measure & promote service innovation in Luxembourg /slideshow/understand-measure-promote-service-innovation-in-luxembourg-13396500/13396500 ppe21web-120620134719-phpapp02
A report I wrote for the Ministry of the Economy on service innovation in Luxembourg]]>
A report I wrote for the Ministry of the Economy on service innovation in Luxembourg]]> Wed, 20 Jun 2012 13:47:18 GMT /slideshow/understand-measure-promote-service-innovation-in-luxembourg-13396500/13396500 sylvain@slideshare.net(sylvain) Understand, measure & promote service innovation in Luxembourg sylvain A report I wrote for the Ministry of the Economy on service innovation in Luxembourg <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ppe21web-120620134719-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A report I wrote for the Ministry of the Economy on service innovation in Luxembourg
Understand, measure & promote service innovation in Luxembourg from Sylvain Cottong
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A presentation about the management aspects of social business & social technologies]]>
A presentation about the management aspects of social business & social technologies]]> Tue, 19 Jun 2012 07:43:21 GMT /slideshow/social-technologies-13379323/13379323 sylvain@slideshare.net(sylvain) Social technologies sylvain A presentation about the management aspects of social business & social technologies <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialtechnologies-120619074323-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation about the management aspects of social business &amp; social technologies
Social technologies from Sylvain Cottong
]]> 1697 3 https://cdn.slidesharecdn.com/ss_thumbnails/socialtechnologies-120619074323-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 "Everything is a service" (Redux) /slideshow/italian-ia-summit-milan-2012/12911818 iasummitmilano-120513032345-phpapp01
My keynote speech at the Italian Information Architecture Summit 2012 in Milan]]>
My keynote speech at the Italian Information Architecture Summit 2012 in Milan]]> Sun, 13 May 2012 03:23:43 GMT /slideshow/italian-ia-summit-milan-2012/12911818 sylvain@slideshare.net(sylvain) "Everything is a service" (Redux) sylvain My keynote speech at the Italian Information Architecture Summit 2012 in Milan <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iasummitmilano-120513032345-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> My keynote speech at the Italian Information Architecture Summit 2012 in Milan
"Everything is a service" (Redux) from Sylvain Cottong
]]> 2521 6 https://cdn.slidesharecdn.com/ss_thumbnails/iasummitmilano-120513032345-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Everything is a service /slideshow/everything-is-a-service/9456282 everything-is-a-service-110928065730-phpapp01
Mobile apps are primarily services that help users to get their jobs done. ]]>
Mobile apps are primarily services that help users to get their jobs done. ]]> Wed, 28 Sep 2011 06:57:28 GMT /slideshow/everything-is-a-service/9456282 sylvain@slideshare.net(sylvain) Everything is a service sylvain Mobile apps are primarily services that help users to get their jobs done. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/everything-is-a-service-110928065730-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Mobile apps are primarily services that help users to get their jobs done.
Everything is a service from Sylvain Cottong
]]> 3086 6 https://cdn.slidesharecdn.com/ss_thumbnails/everything-is-a-service-110928065730-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Gamification /slideshow/gamification-8024454/8024454 iicogamificationfinal-110519053942-phpapp01
An overview of the concept of gamification]]>
An overview of the concept of gamification]]> Thu, 19 May 2011 05:39:39 GMT /slideshow/gamification-8024454/8024454 sylvain@slideshare.net(sylvain) Gamification sylvain An overview of the concept of gamification <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iicogamificationfinal-110519053942-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> An overview of the concept of gamification
Gamification from Sylvain Cottong
]]> 33926 27 https://cdn.slidesharecdn.com/ss_thumbnails/iicogamificationfinal-110519053942-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 User experience design, service design & design thinking : A common story ? /slideshow/iak2010-sc/4117300 iak2010sc-100516114927-phpapp01
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]]> Sun, 16 May 2010 11:49:17 GMT /slideshow/iak2010-sc/4117300 sylvain@slideshare.net(sylvain) User experience design, service design & design thinking : A common story ? sylvain <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iak2010sc-100516114927-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
User experience design, service design & design thinking : A common story ? from Sylvain Cottong
]]> 22438 17 https://cdn.slidesharecdn.com/ss_thumbnails/iak2010sc-100516114927-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 UX design, service design and design thinking /slideshow/ux-design-service-design-design-thinking/1903067 uxdesignthinking-090825042433-phpapp01
What is UX design, service design & design thinking ? How are they related ?]]>
What is UX design, service design & design thinking ? How are they related ?]]> Tue, 25 Aug 2009 04:24:24 GMT /slideshow/ux-design-service-design-design-thinking/1903067 sylvain@slideshare.net(sylvain) UX design, service design and design thinking sylvain What is UX design, service design & design thinking ? How are they related ? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/uxdesignthinking-090825042433-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> What is UX design, service design &amp; design thinking ? How are they related ?
UX design, service design and design thinking from Sylvain Cottong
]]> 51728 96 https://cdn.slidesharecdn.com/ss_thumbnails/uxdesignthinking-090825042433-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-sylvain-48x48.jpg?cb=1688383504 [Profile] Economist. Design Thinker. Strategist. Over 20 years of experience. [Unique skillset] Combining business & organizational knowledge with design methodologies and a deep understanding of transformative technologies. [Expertise] Organizational development, innovation management, digital transformation, design thinking, lean startup, service design, customer/user/citizen experience design, knowledge management, social technologies, marketing & communication, change management, social & societal innovation, government innovation, trendwatching. [Activity] Designing next generation organizations and human experiences and developing organizational strategies & operating models for ... www.strategybuilders.eu https://cdn.slidesharecdn.com/ss_thumbnails/medlove12caretodesignscottong-121205032107-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds sylvain/medlove12-care-todesignscottong How to care ? (Medlove... https://cdn.slidesharecdn.com/ss_thumbnails/ppe21web-120620134719-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/understand-measure-promote-service-innovation-in-luxembourg-13396500/13396500 Understand, measure &amp; ... https://cdn.slidesharecdn.com/ss_thumbnails/socialtechnologies-120619074323-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/social-technologies-13379323/13379323 Social technologies