/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: tantethea https://cdn.slidesharecdn.com/profile-photo-tantethea-48x48.jpg?cb=1596787192 - An experienced Quality Assurance / Business Process / ISO20000 Consultant with excellent analytical and problem-solving skills. - Extensive background in IT, covering data centre services, TQM, continual service improvement, ISO20000, ISO9001 and SAS70 / ISAE3402 certifications. - A high degree of personal drive coupled with a rigorous approach to all aspects of the work, delivering high quality solutions to agreed specifications. - Experienced in all aspects of quality including: quality defects investigation; process auditing, mapping, control and improvement, coupled with establishing measurement systems. - Able to communicate effectively at all levels within an organisation and w... http://www.tantethea.net