/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: tesmerjg https://cdn.slidesharecdn.com/profile-photo-tesmerjg-48x48.jpg?cb=1654264111 I solve problems. It’s that plain and simple. I lead APQC's Open Standards Benchmarking (OSB) database and Process Classification Framework (PCF) taxonomy. I apply my expertise in people, process, and technology to get hard results—quantitative metrics and overarching process maps that help our clients and members to improve their business performance. Since joining APQC in 2006, I’ve taken on progressive roles of responsibility and fun to ensure that we provide the most reliable, detailed, and comprehensive insights and metrics. In that time, we’ve built the world’s largest database of metrics and benchmarks (the Open Standards Benchmarking database) as well as enhanced the most-downloa... http://www.apqc.org