ºÝºÝߣshows by User: tiagocharlesjb / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: tiagocharlesjb / ºÝºÝߣShare feed for ºÝºÝߣshows by User: tiagocharlesjb https://cdn.slidesharecdn.com/profile-photo-tiagocharlesjb-48x48.jpg?cb=1523388719 I have a postgraduate degree (MBA) in IT Governance with emphasis on best practices, and I have four international certificates: PRINCE2® for projects; COBIT® 4.1 for IT Governance; ITIL® (v3) for IT Services Management, and ITSM® based on ISO/IEC 20000 for Quality in Services Management. I had experience with Managed IT and Telecom Services for over the last three years, and answering to award-winning directors by Computerworld - IT Leaders Award - "The 100 Best CIOs in Brazil“. I’m qualified to work with analysis, construction, and management of projects, business, and processes, and able to act in positions of supervision, coordination, and management of multidisciplinary teams.