際際滷shows by User: trippkerr / http://www.slideshare.net/images/logo.gif 際際滷shows by User: trippkerr / Fri, 16 Sep 2016 16:47:31 GMT 際際滷Share feed for 際際滷shows by User: trippkerr Customer Effort and How to Measure It /slideshow/customer-effort-and-how-to-measure-it/66102484 socapslidesdraft-edits1-160916164732
A presentation we gave to SOCAP on Customer Effort and why its a critical measurement for your contact center or support team.]]>
A presentation we gave to SOCAP on Customer Effort and why its a critical measurement for your contact center or support team.]]> Fri, 16 Sep 2016 16:47:31 GMT /slideshow/customer-effort-and-how-to-measure-it/66102484 trippkerr@slideshare.net(trippkerr) Customer Effort and How to Measure It trippkerr A presentation we gave to SOCAP on Customer Effort and why its a critical measurement for your contact center or support team. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socapslidesdraft-edits1-160916164732-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A presentation we gave to SOCAP on Customer Effort and why its a critical measurement for your contact center or support team.
Customer Effort and How to Measure It from Tripp Kerr
]]> 121 2 https://cdn.slidesharecdn.com/ss_thumbnails/socapslidesdraft-edits1-160916164732-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-trippkerr-48x48.jpg?cb=1666072646 I believe that only customer-centric organizations will survive in today's world. I am passionate about building companies and brands to massively over-serve their customers. I founded ZenacityGroup to help companies achieve their potential by leveraging the power of awesome interactions with their customers. We bring the best tools, technologies and practices in customer support and combine it with executive level expertise to provide transformative results. http://www.telisimo.com