際際滷shows by User: twieberneit / http://www.slideshare.net/images/logo.gif 際際滷shows by User: twieberneit / Wed, 26 Apr 2017 22:55:19 GMT 際際滷Share feed for 際際滷shows by User: twieberneit There is no Customer Experience without Customer Engagement /slideshow/there-is-no-customer-experience-without-customer-engagement/75447277 thereisnocustomerexperiencewithoutcustomerengagement-170426225519
My presentation of the 2017 CRM Evolution. How organisations can improve their customers' experience by improving their ability to create relevant engagements using a Think Big - Act Small approach.]]>
My presentation of the 2017 CRM Evolution. How organisations can improve their customers' experience by improving their ability to create relevant engagements using a Think Big - Act Small approach.]]> Wed, 26 Apr 2017 22:55:19 GMT /slideshow/there-is-no-customer-experience-without-customer-engagement/75447277 twieberneit@slideshare.net(twieberneit) There is no Customer Experience without Customer Engagement twieberneit My presentation of the 2017 CRM Evolution. How organisations can improve their customers' experience by improving their ability to create relevant engagements using a Think Big - Act Small approach. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thereisnocustomerexperiencewithoutcustomerengagement-170426225519-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> My presentation of the 2017 CRM Evolution. How organisations can improve their customers&#39; experience by improving their ability to create relevant engagements using a Think Big - Act Small approach.
There is no Customer Experience without Customer Engagement from Thomas Wieberneit
]]> 671 4 https://cdn.slidesharecdn.com/ss_thumbnails/thereisnocustomerexperiencewithoutcustomerengagement-170426225519-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Roadmap methodology /slideshow/roadmap-methodology/54103356 roadmapmethodology-151019073128-lva1-app6892
Our methodology for developing roadmaps. Act small, think big, prioritise by needs, be it business internal or customer. ]]>
Our methodology for developing roadmaps. Act small, think big, prioritise by needs, be it business internal or customer. ]]> Mon, 19 Oct 2015 07:31:28 GMT /slideshow/roadmap-methodology/54103356 twieberneit@slideshare.net(twieberneit) Roadmap methodology twieberneit Our methodology for developing roadmaps. Act small, think big, prioritise by needs, be it business internal or customer. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/roadmapmethodology-151019073128-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Our methodology for developing roadmaps. Act small, think big, prioritise by needs, be it business internal or customer.
Roadmap methodology from Thomas Wieberneit
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SocialMeetsCRM Product Pitch]]>
SocialMeetsCRM Product Pitch]]> Tue, 13 Aug 2013 12:35:20 GMT /slideshow/socialmeets-crm/25213530 twieberneit@slideshare.net(twieberneit) SocialmeetsCRM twieberneit SocialMeetsCRM Product Pitch <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrm-130813123520-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> SocialMeetsCRM Product Pitch
SocialmeetsCRM from Thomas Wieberneit
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Social and Mobile Coupons as we see them.]]>
Social and Mobile Coupons as we see them.]]> Wed, 24 Oct 2012 02:36:37 GMT /slideshow/socialmeetsmobile-coupons-1pager/14862348 twieberneit@slideshare.net(twieberneit) SocialMeetsMobile Coupons 1-Pager twieberneit Social and Mobile Coupons as we see them. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrmcoupons1-pager-121024023640-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Social and Mobile Coupons as we see them.
SocialMeetsMobile Coupons 1-Pager from Thomas Wieberneit
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SocialMeetsCRM, what it is all about]]>
SocialMeetsCRM, what it is all about]]> Wed, 24 Oct 2012 02:32:02 GMT /slideshow/socialmeetscrm-1-pager/14862307 twieberneit@slideshare.net(twieberneit) SocialMeetsCRM 1 pager twieberneit SocialMeetsCRM, what it is all about <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrm1-pager-121024023204-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> SocialMeetsCRM, what it is all about
SocialMeetsCRM 1 pager from Thomas Wieberneit
]]> 396 2 https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrm1-pager-121024023204-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Staying abreast of customer expectations /slideshow/staying-abreast-of-customer-expectations/13467771 stayingabreastofcustomerexpectationsv1-120627031823-phpapp02
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Staying abreast of customer expectations from Thomas Wieberneit
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What is SocialMeetsCRM about?]]>
What is SocialMeetsCRM about?]]> Wed, 25 Jan 2012 16:47:07 GMT /slideshow/socialmeetscrm/11261108 twieberneit@slideshare.net(twieberneit) SocialMeetsCRM twieberneit What is SocialMeetsCRM about? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrmimagev1-2-120125164708-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> What is SocialMeetsCRM about?
SocialMeetsCRM from Thomas Wieberneit
]]> 383 2 https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrmimagev1-2-120125164708-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 The Future of CRM /slideshow/the-future-of-crm/8640591 thefutureofcrm-110719225923-phpapp02
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]]> Tue, 19 Jul 2011 22:59:21 GMT /slideshow/the-future-of-crm/8640591 twieberneit@slideshare.net(twieberneit) The Future of CRM twieberneit <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/thefutureofcrm-110719225923-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
The Future of CRM from Thomas Wieberneit
]]> 4784 5 https://cdn.slidesharecdn.com/ss_thumbnails/thefutureofcrm-110719225923-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Crm strategy contributes to business value in tough times /slideshow/crm-strategy-contributeswhitepaper/8063555 crmstrategycontributeswhitepaper-110523003525-phpapp02
White Paper I wrote for CIBER]]>
White Paper I wrote for CIBER]]> Mon, 23 May 2011 00:35:25 GMT /slideshow/crm-strategy-contributeswhitepaper/8063555 twieberneit@slideshare.net(twieberneit) Crm strategy contributes to business value in tough times twieberneit White Paper I wrote for CIBER <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/crmstrategycontributeswhitepaper-110523003525-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> White Paper I wrote for CIBER
Crm strategy contributes to business value in tough times from Thomas Wieberneit
]]> 409 1 https://cdn.slidesharecdn.com/ss_thumbnails/crmstrategycontributeswhitepaper-110523003525-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Social CRM Survey /twieberneit/social-crm-survey socialcrmsurvey-110407035119-phpapp02
A survey conducted by us on the usage and future of social CRM]]>
A survey conducted by us on the usage and future of social CRM]]> Thu, 07 Apr 2011 03:51:14 GMT /twieberneit/social-crm-survey twieberneit@slideshare.net(twieberneit) Social CRM Survey twieberneit A survey conducted by us on the usage and future of social CRM <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/socialcrmsurvey-110407035119-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A survey conducted by us on the usage and future of social CRM
Social CRM Survey from Thomas Wieberneit
]]> 1115 2 https://cdn.slidesharecdn.com/ss_thumbnails/socialcrmsurvey-110407035119-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Loyalty Management For Nzsug /slideshow/loyalty-management-for-nzsug/4267173 loyaltymanagementfornzsug-12747020000715-phpapp01
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]]> Mon, 24 May 2010 06:54:07 GMT /slideshow/loyalty-management-for-nzsug/4267173 twieberneit@slideshare.net(twieberneit) Loyalty Management For Nzsug twieberneit <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/loyaltymanagementfornzsug-12747020000715-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Loyalty Management For Nzsug from Thomas Wieberneit
]]> 3360 4 https://cdn.slidesharecdn.com/ss_thumbnails/loyaltymanagementfornzsug-12747020000715-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Crm done right for nzsug 20091111 /slideshow/crm-done-right-for-nzsug-20091111/4266841 crmdonerightfornzsug20091111-100524064857-phpapp01
How to run a CRM implementation from a customer point of view]]>
How to run a CRM implementation from a customer point of view]]> Mon, 24 May 2010 06:17:17 GMT /slideshow/crm-done-right-for-nzsug-20091111/4266841 twieberneit@slideshare.net(twieberneit) Crm done right for nzsug 20091111 twieberneit How to run a CRM implementation from a customer point of view <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/crmdonerightfornzsug20091111-100524064857-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> How to run a CRM implementation from a customer point of view
Crm done right for nzsug 20091111 from Thomas Wieberneit
]]> 722 5 https://cdn.slidesharecdn.com/ss_thumbnails/crmdonerightfornzsug20091111-100524064857-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Emergence Demand Solutions /slideshow/emergencedemandsolutionstwieberneit/1653545 emergencedemandsolutionstwieberneit-124626981678-phpapp01
2006 thoughts on the convergence of SaaS and SOA]]>
2006 thoughts on the convergence of SaaS and SOA]]> Mon, 29 Jun 2009 05:04:24 GMT /slideshow/emergencedemandsolutionstwieberneit/1653545 twieberneit@slideshare.net(twieberneit) Emergence Demand Solutions twieberneit 2006 thoughts on the convergence of SaaS and SOA <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/emergencedemandsolutionstwieberneit-124626981678-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 2006 thoughts on the convergence of SaaS and SOA
Emergence Demand Solutions from Thomas Wieberneit
]]> 277 4 https://cdn.slidesharecdn.com/ss_thumbnails/emergencedemandsolutionstwieberneit-124626981678-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-twieberneit-48x48.jpg?cb=1562852603 I am an executive, entrepreneur, and consultant with over 20 years proven track record of leadership experience in the software industry, business, and IT consulting. Being an experienced CRM practitioner with a unique combination of development, quality management, and consulting, which effectively translates business needs into technology solutions I bring added value to organisations. My achievements over the years include, but are not limited to, building the CIBER CRM consulting practice for Australia and New Zealand from scratch and making it a profitable division yearly, leading the development of the Epikonic solution, a mobile-social marketing platform based on a collaboration e... www.socialmeetscrm.co.nz https://cdn.slidesharecdn.com/ss_thumbnails/thereisnocustomerexperiencewithoutcustomerengagement-170426225519-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/there-is-no-customer-experience-without-customer-engagement/75447277 There is no Customer E... https://cdn.slidesharecdn.com/ss_thumbnails/roadmapmethodology-151019073128-lva1-app6892-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/roadmap-methodology/54103356 Roadmap methodology https://cdn.slidesharecdn.com/ss_thumbnails/socialmeetscrm-130813123520-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/socialmeets-crm/25213530 SocialmeetsCRM