ºÝºÝߣshows by User: twwebb / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: twwebb / Wed, 12 Oct 2016 20:52:51 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: twwebb Digital Migration - Telco /slideshow/digital-migration-telco/67090212 9676527b-c5a7-44c7-9309-63c7fcef7544-161012205251
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]]> Wed, 12 Oct 2016 20:52:51 GMT /slideshow/digital-migration-telco/67090212 twwebb@slideshare.net(twwebb) Digital Migration - Telco twwebb <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/9676527b-c5a7-44c7-9309-63c7fcef7544-161012205251-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Digital Migration - Telco from ClickFox
]]> 403 3 https://cdn.slidesharecdn.com/ss_thumbnails/9676527b-c5a7-44c7-9309-63c7fcef7544-161012205251-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-twwebb-48x48.jpg?cb=1619183664 ★ClickFox is a Big Data application that drives insights through Customer Journey Mapping. We then deliver uses cases within the business to reduce cost, enhance revenue & improve marketing effectiveness. I drive advance omni channel use cases with my clients to deliver insights back to front line employee's, build advanced churn propensity models enhanced with customer behavioral, attribution and segmentation data. This has proven to drive millions of calls out of contact centers, improve digital adoption and improve overall customer experience through reducing customer effort. ►Responsible for the oversight of the company's largest clients, AT&T and Bank of America. ►Increase...