/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: valgal1995 https://cdn.slidesharecdn.com/profile-photo-valgal1995-48x48.jpg?cb=1578346383 More than 15 years consulting Fortune 500 companies on how to transform their organizations around a customer-focused strategy. Areas of expertise include customer experience measurement and management; strategic research and business planning; internal operational measurement; new product development; strategic communication plans. Consult client and internal organizations on change processes and the embedment and application of customer research into business management systems. Works closely with clients on large-scale, global, sophisticated customer measurement and management programs. http://www.ipsos.com/loyalty